Unban Server
My server was banned — as I understand it, due to alleged boosting, and not only on your monitoring platform. However, I have never used anything of the sort. My project has been running for over three years. This might be some kind of mistake or possibly the result of competitors' actions. If you need any evidence, data, or files, I’m ready to provide them in order to get my ArkAvrora servers unbanned.
premium questions
2 questions.
If i purchase the rcon bundle for battlemetrics for a garry's mod server, can i:
1) Import bans from Sourcebans
2) Use SAM to apply bans in battlemetrics...
Server Owner Support
How can I remove a Identifier from myself? I installed a VPN to market my server in a different region to live stream and now I see that ip associated on my Battlemetrics rcon profile
Duplicated servers + Cannot activate RCON
Hey there, I have some issues where my servers show up 2 times on the servers list on the BM website.
Also, I was trying to activate RCON and cannot add my servers....

Player
We have a reoccurring issue that all the admins in the admin list are being automatically deleted. why is that happening and how can we prevent it from happening again?
How do I use `flag:remove` admin command as a trigger?
I want to use the
flag:remove admin command to trigger some actions but it doesn't do anything.Give support for "Player Leave" triggers to give bans
Player Join and Player Update are supported, would it be possible for Battlemetrics to add support for Player Leave?
Solution:
You can always just add extra delays, extra conditions in a 5 minute time span, check every 1 minute if they're not online = Ban.
If the flag is added the trigger will continue down the list with the condition Offline/Online. Done this before, got rid of it because it floods our ban post....

Arma Reforger
Can someone please confirm or deny whether or not Arma Reforger allows for my admins, including myself, to see what people are sending in chat in my server? I cannot find any option to checkmark a chat options in BM.
Someone has already enabled RCON?
Just bought a Reforger Server thru PSG. Says this when trying to connect?

Server Status Message To Discord
Hello! I only found one other post like this and the community helper recommended the user utilize the webhook option, which I have. I am unsure if I am doing something wrong but any insight I could get is much appreciated. I'm trying to have a message send to our maintenance channel if the server is down for more than 10 minutes (Longest time for our normal 12 hour reset is 5 minutes usually.)
The last few resets since creating this trigger without the duration critera have not triggered the test message so I know I must be doing something wrong. 😂...
Server running bots
This server appears to be running named bots, multiple of the same name in the server for hours and consistent player count with little change https://www.battlemetrics.com/servers/rs2vietnam/33447543
One for @Hordicus i suspect....
Solution:
this has been taken care of via the email support team.
Player Message Trigger
Setup a trigger to log commands executed by my admins. Only pulls {{msg.body}}. Wont pull {{user.nickname}} or {{server.name}} even though those are conditions for the trigger type. What am I doing wrong?
```js
{
"content": null,...
Solution:
sever.name
Transfer of ownership of the server
Hi, I need some help. How can I transfer ownership of the server to another person?
HOURS IN GAME COMMAND
Hello! I am one of the owners of the ※EB※ Enlisted Blueberries and I have a trigger that when you type !mytime it pops up a long number. How do I convert this long number into hours?
Solution:
https://learn.battlemetrics.com/article/67-templates
Look at Math Helpers...
Ip request
Hello,
I am the administrator of Project Zomboid servers, including the one ( 20204329 )
I recently launched a second server, which uses an IP whitelist on port 16001. All incoming connections are blocked except for explicitly allowed IPs....
Solution:
You will need to open the server, claim it via rcon, then get the IPs via the server connection page.
BM doesn't publicly share IPs...
Server uptime not reported accurate :(
So I have 2 servers and both of them report being offline frequently whilst being online :(
Ips:
23.161.169.53:27015
45.45.237.147:27015...
Brave Browser Push Notifications Issue
Error message appears after granting the permission. Resetting permission does not solve.

RCON Activity Log - Time Range Filter broken with non-US region
Viewing Activity Log, the Time Range Filter defaults to the 30 day preset, showing a Start value of '15/03/2025 12:00 AM', and below that, '15/03/2025 00:00', meanwhile, the Stop preset shows None, and Stop shows a grey value of '14/04/2025 6:28 PM'.
If I change the start preset to 7 days, the Start value is updated to '07/04/2025 12:00 AM' and below that ' 07/04/2025 00:00'.
If I want to change this to the start of today for example, based on the format displayed, I would enter '14/04/2025 12:00 AM' - however providing this value causes the Start box to get a red outline and 'Invalid date' is displayed underneath it....
Soulmask server not showing in the list after i add it manually
203.16.163.82:23052 (Game Port)
203.16.163.82:23053 (Query Port)
https://www.battlemetrics.com/servers/soulmask/32820646
And it’s on a public hoster, not self hosted...
In the player search tab, if you set the filter to show only online users, it doesn't work.
In the player search tab, if you set the filter to show only online users, it doesn't work.