V
VALORANTβ€’5mo ago
sea

Someone stole my account changed my password and email but i can still log on from my old google ema

essentially what happened is a long time ago around 2023 someone changed my email and password, i can still log on to that account though using the option to "log on with google", I want to change the email back but everytime i go to riot client while logged in to that account, it sends a 2fa to the changed email. Can someone help me with this??? ALSO i have linked my phone number in game ( i dont know if that adds an extra proof) i also have evidence of my ownership to that account as i have reciepts from times when i have bought things. HOW DO I CHANGE THE EMAIL AND PASS!!!!
15 Replies
sea
seaOPβ€’5mo ago
anyone>
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Did you try the "Automated Recovery Tool" on the website?
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VALORANT Support
Recover Your Account
If you forgot your Riot Games username, can't remember your password, or need help recovering a compromised account, you're in the right place. Find your issue below and click the associated button...
Riviere
Riviereβ€’5mo ago
;recovery
VANGUARD Main
VANGUARD Mainβ€’5mo ago
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Riviere
Riviereβ€’5mo ago
Oh wtf it didn’t load the other message lmao at least he’ll see the link
sea
seaOPβ€’5mo ago
ok i did the first link but im still awating an email for it like i havnt gotten confirmation
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Did you check your spam folder? :val_Uhh:
sea
seaOPβ€’5mo ago
yeah im going to fill out the form again it just hasnt sent me anything regarding it yet
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Did you put the correct email? I would wait a bit before submitting another ticket since that would push you to the bottom of queue
sea
seaOPβ€’5mo ago
yes im sure im put all the correct information, could there be a que? is that why they havnt sent anything back?
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I would give it a day or two & see if you get an email back from support
sea
seaOPβ€’5mo ago
sounds good ty for all the help
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You’re welcome! πŸͺ I hope you get your account back soon!
sea
seaOPβ€’5mo ago
same well like i can play on it i just cant change the email or pass

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