false ban

So a friend of mine got a band in valo and we didn't know why. He sent the support 2 emails and got the same dumb answer. We want to know directly why he got banned, for how long, what got him banned, and we want proof. The only info we got is that he cheated or used scripts and that the ban is final. Which the person playing with at the time can deny, and 20 other friends who played with him in the last week can also deny. pls help
14 Replies
Kerem.
Kerem.4w ago
Same thing happened to me yesterday sent 4 tickets got the same ai response hoping to find a genuine helper here so I opened a help ticket here aswell
Giraffe
GiraffeOP4w ago
good luck
𝙏𝙄𝙈𝙊
tell me if you get an response
Kerem.
Kerem.4w ago
I guess people on this discord is from NA so waiting for them to get online IDK but the support is really not helping even though I try to explain everything and give logical reasons. Yesterday I bought 11000vp and today I am getting banned for cheating. 100percent I am cheating after giving 100 bucks
Giraffe
GiraffeOP4w ago
thats just sad from riot games
𝙏𝙄𝙈𝙊
do you use windows 10?
BishopOverKnight
is that the reason? because I do and I got banned aswell
𝙏𝙄𝙈𝙊
i made a second account and they told me this
No description
𝙏𝙄𝙈𝙊
if you read the first 2 lines you see that this could be my problem but i thank riot sup for doing nothing legit
Mbee
Mbee4w ago
Same happened with me they told me to reinstall windows Does this have to do something with the new update?
Kerem.
Kerem.4w ago
I never got any van restiriction alerts
𝙏𝙄𝙈𝙊
i got one as i started a new account maybe try that
Kerem.
Kerem.4w ago
my first ban and it is a perma ban that I really dont know why I mean I dont really care about new account I have nearly spent 250dollars on this and unlike others I am pretty sure that I dont have any 3rd party software on my pc since it has exactly 29apps
𝙏𝙄𝙈𝙊
SAME

Did you find this page helpful?