Registry-level DNS cleanup required, Nameservers still stuck now for stuck for a month now

Bump message bump — still blocked at registry level. Nameservers huxley & love persist despite otpepositive.com deletion. No A/AAAA records resolving. Support emails rejected. Requesting registry-level cleanup or override as a priority — humanitarian platform, time matters.
16 Replies
QuintanaLink
QuintanaLinkOP2w ago
This has take money out of Childers mouths war torn countries have been relying on QuintanaLink lets not let them down further please
QuintanaLink
QuintanaLinkOP2w ago
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QuintanaLink
QuintanaLinkOP2w ago
If only. Still no sleep in 3 hours I need to talk to people all around the world and try to explain that this year they cant count on QuintanaLink as with over 40 thousand employees not a single one besides one spoke with me and did helped with one the jobs they never needed to. Thats what builds a strong company. Maybe many are quiting I am not sure. Find its incredible not one of the 40 thousand + cant do the rest of what was and amd should have been a easy transition. Instead of a world wide blow back to wish I will... done with words . Just hope somome is kind enough to know the importance of humanitarian aid. NPO Worldwide help or abandonment.. I chose to help..
Laudian
Laudian2w ago
I don't think anyone knows what problem you have, so no one can offer you any help. If you describe your issue in a lot more detail, I'm sure someone can point you in the right direction.
QuintanaLink
QuintanaLinkOP2w ago
atherolara.com
Nameservers huxley.ns.cloudflare.com & love.ns.cloudflare.com persist at registry level
otpepositive.com was deleted from Cloudflare
No A/AAAA records resolving
DNS blocked
Tried updating nameservers — stuck
Support emails to registrar rejected
Humanitarian platform blocked
Time-sensitive launch
Requesting registry-level override or cleanup to restore DNS control Appreciate the insight
Laudian
Laudian2w ago
atherolara.com is using Cloudflare registrar and is active in multiple accounts. So you need to find the account that you purchased the domain on to manage it.
QuintanaLink
QuintanaLinkOP2w ago
Its no where near that simple. Thanks — I’ve already confirmed the account where atherolara.com was purchased.
The issue isn’t account access — it’s that nameservers from a deleted domain (otpepositive.com) are still stuck at the registry level.
atherolara.com is clean, active, and re-added — but DNS is blocked because huxley and love nameservers persist.
Support emails to registrar were rejected.
Requesting registry-level override or cleanup to release nameservers and restore DNS control.
This is a humanitarian platform — time matters.
Laudian
Laudian2w ago
otpepositive.com is using name.com. It's currently set to use nora and carmelo, but the assigned Cloudflare nameservers are hadlee and marek. You need to change your nameservers at your registrar, Cloudflare can't help you with that.
QuintanaLink
QuintanaLinkOP2w ago
Thanks — but otpepositive.com was deleted from Cloudflare days ago.
The issue is that its nameservers (huxley & love) are still stuck at the registry level and bleeding into atherolara.com.
atherolara.com is active, clean, and re-added — but DNS is blocked because those orphaned nameservers persist.
This isn’t a standard nameserver update — it’s a registry-level override request.
Support emails to registrar were rejected.
Requesting cleanup to release nameservers and restore DNS control.
Humanitarian urgency — time matters. Oh its funny
Laudian
Laudian2w ago
Only your registrar can change the nameservers for otpepositive.com, Cloudflare can't help with that.
Laudian
Laudian2w ago
If you look at the top left of the dashboard for your domain atherolara.com, does it say active like in this screenshot?
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QuintanaLink
QuintanaLinkOP2w ago
Cloudflare deleted it and left that mess I’m not here to argue nameservers. I’m here because a platform meant to help children is blocked.
I’ve done everything right — deleted the domain, re-added clean, escalated through every channel.
But DNS is still frozen because something at the registry level didn’t release.
I’m asking for help not for myself, but for the people this platform is meant to reach.
If you can override it, you’ll be part of something that matters.
If not, I’ll host it myself. But I wanted to give Cloudflare the chance to be part of the transmission.
Laudian
Laudian2w ago
Well, I'm not here to argue either. Best of luck!
QuintanaLink
QuintanaLinkOP2w ago
I understand you’re doing your job. I’m not here to challenge that.
But I need you to know this isn’t just a tech issue.
This domain is part of a platform meant to help children — urgently, quietly, and globally.
I’ve tried every path: deleted the domain, re-added clean, escalated through Discord, support, registrar.
But DNS is still blocked because something didn’t release at the registry level.
I’m asking for help not for myself, but for the people this platform is meant to reach.
If you can override it, you’ll be part of something that matters.
If not, I’ll host it myself. But I wanted to give Cloudflare the chance to be part of the transmission.
Laudian
Laudian2w ago
And just to make this clear: I'm not doing any job here. This is a community Discord, and I'm volunteering my time. I'm not working for Cloudflare.
QuintanaLink
QuintanaLinkOP2w ago
If that was made clear upfront this time we have spent this time which is the only thing of value wouldn't have been wasted infact or wasn't. After being run over twice by vehicles serviving Covid-Phnumonia ECMO life support etc etc I am giving back and taking the positive feom all. In that what ever challenges you might have in life make sure you know only you can access the positive if truly wanted and perhaps already do.. thanks for your feedback Ciaò Ciaò

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