Legion
Legion
PostsComments
IImmich
Created by Legion on 12/19/2024 in #help-desk-support
Can't upload a video, upload hangs forever
Hello everyone! I have set up Immich for myself and my parents, but a video (size of 640.96 MB) from my father's phone isn't able to be uploaded, and the entire upload process gets stuck. The error in the logs is: 
[Nest] 266  - 12/19/2024, 1:06:26 AM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 266  - 12/19/2024, 1:06:26 AM    WARN [Api:FileUploadInterceptor] Error: aborted
[Nest] 266  - 12/19/2024, 1:06:26 AM    WARN [Api:FileUploadInterceptor] Request error while uploading file, cleaning up
[Nest] 266  - 12/19/2024, 1:06:26 AM    WARN [Api:FileUploadInterceptor] Error: aborted
What can I do? (He is on Android, app version 1.123.0 build 172)
24 replies