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SupabaseS
Supabase•4y ago•
8 replies
Carter

Supabase direct connection request timing out for associates

In some instances, when I share my supabase DB connection info with an associate, and they attempt to make a direct connection to the DB, the request unexpectedly times out. I am able to connect myself with no issue. These associates are attempting to connect via the PSQL client with the exact same command that I'm using to connect.

What's particularly strange is that this is only an issue occasionally, and they are sometimes able to connect.

Is there a possibility that the firewall on the network running my supabase instance is somehow getting manipulated to only allow inbound connections from my IP? Or, are there any suggestions for why this issue might be happening?
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