This is when it s plugged directly into

This is when it's plugged directly into USB right, not into TRRS? I haven't seen that before. You could try clearing the EEPROM and flashing the default firmware.
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Unknown User
Unknown User2y ago
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jaygreco
jaygreco2y ago
The board likely isn't getting enough power.
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Unknown User2y ago
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jaygreco
jaygreco2y ago
Either your TRRS cable is too thin, the power trace on your nibble is damaged or overloaded, or something else related to the two.
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Unknown User2y ago
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jaygreco
jaygreco2y ago
oops -- I meant snap!
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Unknown User2y ago
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jaygreco
jaygreco2y ago
my bad, forgot what board you were using
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Unknown User2y ago
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jaygreco
jaygreco2y ago
❤️
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jaygreco
jaygreco2y ago
Well, I feel a bit bad it took so much fiddling to get to this point! Sorry about that, but glad we're back up and running. I should have had you check that initially, although it's strange the drivers disappeared at the same time!
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jaygreco
jaygreco2y ago
All of the extra connections on the snap can lead to some strange behavior. more places for something to potentially not quite line up, I guess. Thanks for the solid troubleshooting, glad you're rolling again 👍