SupabaseS
Supabase•4y ago
gouhst

Dashboard stuck on Connecting, API keys invalidated, can't interact with supabase project at all

I'm loving supabase! Unfortunately, I woke up this morning to discover that my supabase API keys were invalidated , which is impacting some production functionality. Went to the dashboard to refresh JWT secrets and restart the server. After doing so, many dashboard pages (Table Editor, Sql Editor, Database, Authentication, etc.) get stuck on "Connecting to project", and it's already been 30+ minutes. This issue actually started yesterday, but my API keys were still working then. I got the following error messages in the UI yesterday (but am not getting any today):

Attempt to regenerate JWT secrets 1:

Please try again. If the failures persist, please contact Supabase support with the following details:
Change tracking ID: fd0d6309-4c12-466e-9ed0-a9a2168e5930
Error message: failed to update configuration for API services


Attempt 2:

Please try again. If the failures persist, please contact Supabase support with the following details:
Change tracking ID: 4e47b563-8a03-47c3-a783-01d5b26697d7
Error message: failed to update configuration for API services


Not sure if relevant, but I was on the free tier and this project was automatically paused before I un-paused it recently. I seem to have found a few others who've reported this issue after being paused and then un-pausing, like here: https://github.com/supabase/supabase/discussions/6637#discussioncomment-2831867. I upgraded to Pro today to see if that would help (hasn't so far yet). This is also the same issue in support tickets 1194082374 and 1191832961. Any help so that I can interact with my supabase project again would be greatly appreciated!
GitHub
Dashboard stuck connecting to database · Discussion #6637 · supabas...
For some reason, my database is stuck connecting. It keeps saying 'This may take a few minutes, but if your dashboard hasn't connected within 2 minutes, you can open a support ticke...
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