Immich•3y ago

Socket operation failed

I deployed using Portainer following the documentation and can access it through a browser, but I keep getting "Socket operation failed: POST / oauth/config" when I try to connect on the iOS app.

Server version: 1.52.0
App version: 1.51.0

gottericOP•3/29/23, 2:39 AM

Docker compose and env files (basically as-is from the examples)

docker-compose.yml2.36KB

immich.env371B

gottericOP•3/29/23, 2:41 AM

Not sure if this is a bug or a setup issue on my part... Thanks in advance for anyone who can help. Very excited to have it up and running

Alex Tran•3/29/23, 2:42 AM

Are you trying to connecting through local IP or DNS?

gottericOP•3/29/23, 2:42 AM

local

Alex Tran•3/29/23, 2:43 AM

Can you help me take the screenshot of the error message?

Alex Tran•3/29/23, 2:43 AM

The app can be updated to 1.52 FYI

gottericOP•3/29/23, 2:46 AM

Alex Tran•3/29/23, 2:46 AM

Can you help me get the server/microservices logs?

gottericOP•3/29/23, 2:47 AM

Btw, just tried updating to 1.52 also. Didn't seem to change anything

Alex Tran•3/29/23, 2:47 AM

Thank you

Alex Tran•3/29/23, 2:47 AM

can you try to bring the whole stack down and then up again?

gottericOP•3/29/23, 2:48 AM

Yeah I'll give that a shot and then get logs if that doesn't help

gottericOP•3/29/23, 2:50 AM

No changes

Alex Tran•3/29/23, 2:51 AM

Logs would be handy now

gottericOP•3/29/23, 2:51 AM

immich_server_logs.txt10.07KB

immich_microservices_logs.txt6.69KB

gottericOP•3/29/23, 2:52 AM

any other logs?

Alex Tran•3/29/23, 2:53 AM

hmm that should be all

Alex Tran•3/29/23, 2:53 AM

I don't see anything strange

Alex Tran•3/29/23, 2:54 AM

Just for the sake of reproduceble

Alex Tran•3/29/23, 2:54 AM

can you describe the steps you take to spin up Immich?

gottericOP•3/29/23, 2:57 AM

Just stole my wife's phone and was able to connect

Alex Tran•3/29/23, 2:58 AM

Same phone manufacturer?

gottericOP•3/29/23, 2:59 AM

Yeah. I think I figured it out... I had installed the app a few weeks ago when I was just learning about Immich. When I opened the app then, I probably denied network access.

Alex Tran•3/29/23, 2:59 AM

Oh for local network?

gottericOP•3/29/23, 3:00 AM

Yeah. Uninstalling and reinstalling, I got the prompt to allow network access and then it was able to connect

Alex Tran•3/29/23, 3:02 AM

Nice

Alex Tran•3/29/23, 3:02 AM

thank you for the response

gottericOP•3/29/23, 3:02 AM

np, thanks for the help

Socket operation failed

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