Can't upload photos after updating to v1.68.0

I installed Immich a couple days ago, and yesterday I tried to star uploading my photos, but the website asked for the latest update which I did, but ran into a few problems (my fault), after reinstalling Immich again, now it doesn't let me upload any photos, it doesn't play any animation nor shows an error message, it just acts as I didn't do anything.
14 Replies
Alex Tran
Alex Tran•2y ago
Can you provide your installation method? And the version of the server and the mobile app are you on?
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
Hi! I used the recommend method, with the Docker Compose, and I'm on the v1.68.0 on desktop or what do you mean by mobile app?
Alex Tran
Alex Tran•2y ago
where are you trying to upload that doesn't work? There is a reported issue with uploading HEIC file on the web, which will probably be fixed in the next release
Alex Tran
Alex Tran•2y ago
GitHub
[BUG] Unable to upload heic files from the web interface · Issue #3...
The bug I have a newly setup Immich instance in kubernetes. When I try to upload an heic file from the web interface it does not work and acts as if nothing happened. I am able to upload jpg files ...
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
From my computer to my laptop
Alex Tran
Alex Tran•2y ago
I mean, uploading via the mobile app, the web or the CLI
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
wait, no, .-. , from my laptop to the website i got confused sorry
Alex Tran
Alex Tran•2y ago
and the file type you upload to the web is HEIC I assume?
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
not really, it's just a JPG
Alex Tran
Alex Tran•2y ago
is the extention uppercase or lowercase?
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
in uppercase
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Alex Tran
Alex Tran•2y ago
ah ok we have a bug for file with Uppercase, it will be fixed in the next rrelease in the meantime, you can convert to lowercase and it will work 😛
Sebastian Narbasta
Sebastian NarbastaOP•2y ago
ohhh, okey okey i'll try that then okey it works, thanks!!
Alex Tran
Alex Tran•2y ago
yeah it will be fixed in the next release 🙂

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