Server not reachable from mobile app
Hi,
I installed immich recently, and I can't log in from the mobile app.
However, I can access it from my mobile browser.
14 Replies
Immich is in version 1.71.0 and run behind a reverse proxy (Traefik)
You can access it via the browser on your phone?
By hostname or IP? Http or https?
yes, by hostname and https
Can you access via local IP with http?
it seem to miss something on my android phone, i try on my wife android phone and it works. Works also on my daughter Iphone
no
so you cannot access it locally either?
with
http://ip:2283/apiWhat version of Android? Anything in the logs link at the bottom of the page? Do you have any custom network/dns/proxy settings set on your phone?
no, and there's nothing il logs
my phone is under android 11
Can you try reinstall the app?
Does android 11 have network permissions like iOS?
already done, but no change
Do you mind entering the url you use to access your local instance?
This url works on my other phones.
Hi
I resolved the problem
it was caused by a dns problem on my network