No thumbnails
Hey there.
I currently have the problem that no thumbnails are generated.
With version 1.74 it still worked, I had not updated Immich for a long time.
I have deleted the Docker containers with all volumes and reinstalled Immich, but now I no longer see thumbnails.
It doesn't matter if I upload images via the WebGUI or via the iPhone App.
My OS is RHEL 8.8.
My docker-compose and .env file are the same as the template.
I only changed the images folder to /etc/immich/images.
Permissions I have set to 777 for the folder as a test.
What logs help best here? I looked through a few container logs but didn't know which ones were correct.


8 Replies
Are all the containers running, do their logs have any errors? If you manually run the thumbnail job, does that work?
Thanks for your tip. I just saw that the "microservices" container permanently wants to restart.

Maybe I have something. Let me check real quick.
I found the problem.
I checked the logs of the microservices container and found that my firewall blocked the connection to the url "download.geonames.org".

I unblocked it and now everything works.
Maybe it helps someone in the future too. :)
Thanks for your help @bo0tzz.
i have an issue with thumbnails not generating either. I see errors in microservices and it looks like postgres isn't connecting, but i am not sure how to fix them. I added logs
Your ML container is the one having problems
Oh. How do I fix that?
[09/22/23 11:14:17] INFO Loading facial recognition model 'buffalo_l'
Could not find image processor class in the image processor config or the model config. Loading based on pattern matching with the model's feature extractor configuration. [09/22/23 11:14:19] INFO Loading clip model 'ViT-B-32::openai'
Could not find image processor class in the image processor config or the model config. Loading based on pattern matching with the model's feature extractor configuration. /opt/venv/lib/python3.11/site-packages/transformers/models/convnext/feature_extraction_convnext.py:28: FutureWarning: The class ConvNextFeatureExtractor is deprecated and will be removed in version 5 of Transformers. Please use ConvNextImageProcessor instead. warnings.warn( Any suggestions on how to troubleshoot? Taking all containers down and back up does not help
Could not find image processor class in the image processor config or the model config. Loading based on pattern matching with the model's feature extractor configuration. [09/22/23 11:14:19] INFO Loading clip model 'ViT-B-32::openai'
Could not find image processor class in the image processor config or the model config. Loading based on pattern matching with the model's feature extractor configuration. /opt/venv/lib/python3.11/site-packages/transformers/models/convnext/feature_extraction_convnext.py:28: FutureWarning: The class ConvNextFeatureExtractor is deprecated and will be removed in version 5 of Transformers. Please use ConvNextImageProcessor instead. warnings.warn( Any suggestions on how to troubleshoot? Taking all containers down and back up does not help