$0 balance in my account

Hi, I had about $25 USD last night in my account. This morning I received a message to replenish my account as it was empty. I would like to understand what happened, as I do not have a running pod or serverless instance. Thanks.
Solution:
It is likely that your worker continuously started up but was unsuccessful, this would have still resulted in your account being charged. If you DM I can provid you a small credit to verify if this was the case
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12 Replies
Justin Merrell
What charges do you see under billing?
barbossusus
barbossususOP2y ago
DATE TOTAL GPU CLOUD ENDPOINT SERVERLESS STORAGE 3 Feb 2024 $24.884 $0 $0 $24.884
Justin Merrell
DM your email
barbossusus
barbossususOP2y ago
cocalars@gmail.com
Justin Merrell
Did you ensure your custom endpoint was able to run without issues?
barbossusus
barbossususOP2y ago
the endpoint did not even have a run command in docker no code was running
Justin Merrell
Was a worker trying to startup? I see there is a job in the queue
barbossusus
barbossususOP2y ago
I do not think so, I was in the process of making the image work I am learning about handlers , workers, etc
Solution
Justin Merrell
It is likely that your worker continuously started up but was unsuccessful, this would have still resulted in your account being charged. If you DM I can provid you a small credit to verify if this was the case
barbossusus
barbossususOP2y ago
what do you mean by " If you DM I can provid you a small credit to verify if this was the case" ?
Justin Merrell
Send me a message directly on discord so I can provide you a small credit code, this will allow your workers to startup and see if it kept trying to launch a worker which would have slowly drained your account.
barbossusus
barbossususOP2y ago
ok

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