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Immich14mo ago
Anubis

Cant Connect to Database after Update

Hi Guys im using Portainer with docker i updated my OMV system and now i immich cant connect with the immich_postgres database server?! Error Log on immich_server: https://prnt.sc/r8zJb_4C3pr9 https://prnt.sc/Y6p45IkC2P7r immich_postgres: https://prnt.sc/SDNSOUQ2SEPY https://prnt.sc/PslEN1TPcUCg
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17 Replies
Immich
Immich14mo ago
:wave: Hey @Anubis, Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker compose ps docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy Checklist 1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: I have read applicable release notes. 3. :ballot_box_with_check: I have reviewed the FAQs for known issues. 4. :ballot_box_with_check: I have reviewed Github for known issues. 5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files using the buttons below or the /upload command. 7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
schuhbacca
schuhbacca14mo ago
Looks like wherever postgres is, is out of space according to the logs
Anubis
AnubisOP14mo ago
ok now i have space left... error still the same on immich_Server
schuhbacca
schuhbacca14mo ago
What do the postgres logs say now?
Anubis
AnubisOP14mo ago
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schuhbacca
schuhbacca14mo ago
Looks better. Did you attempt to bring the entire stack down and back up?
Anubis
AnubisOP14mo ago
still the same error
schuhbacca
schuhbacca14mo ago
Can you try logging into sql using the credentials specified in your env file? Assuming the server log still says attempting to connect?
Anubis
AnubisOP14mo ago
yea but im little nooby ... what are the commands to login into sql ? yea
Anubis
AnubisOP14mo ago
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Anubis
AnubisOP14mo ago
immi server
schuhbacca
schuhbacca14mo ago
Go into the postgres container and try typing in psql immich <DB_USERNAME> (DB username from env file)
Anubis
AnubisOP14mo ago
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schuhbacca
schuhbacca14mo ago
Okay so can connect. Did you change your password at all for the DB? Also what is an OMS system?
Anubis
AnubisOP14mo ago
i didnt change anything sry i mean OMV (open media vault)not OMS i recreated the container now it works
Immich
Immich14mo ago
This thread has been closed. To re-open, use the button below.
Zeus
Zeus4mo ago
please make a new ticket, you have replied to a nearly year old message

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