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Dokploy6mo ago
Spencer

I paid 3 servers one year but i can not use the server and delete the server can not recovery!!!!!

My account is [email protected]
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52 Replies
Siumauricio
Siumauricio6mo ago
Hey Spencer, let me fix it! I trigger a stripe webhook, can you check if you have now the correct amount?
Spencer
SpencerOP6mo ago
no
Spencer
SpencerOP6mo ago
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Siumauricio
Siumauricio6mo ago
give me a second Can you check now!
Spencer
SpencerOP6mo ago
ok
Siumauricio
Siumauricio6mo ago
I checked the db and i see you have now the 3 servers activated!
Spencer
SpencerOP6mo ago
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Spencer
SpencerOP6mo ago
but I can not see other two
Siumauricio
Siumauricio6mo ago
did you linked the servers?
Spencer
SpencerOP6mo ago
I delete the server on dashboard yesterday
Siumauricio
Siumauricio6mo ago
Ok, but now you should be able to link 3 servers
Spencer
SpencerOP6mo ago
I can not Terminal the server ,delete the all server and retry to get 3 servers?
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Siumauricio
Siumauricio6mo ago
MMM I see you are using a Private IP, are you sure you already have a server already? I don't know if you are confused, basically the service is that you link servers from anywhere i.e. AWS, Digital ocean, Hetzner and any provider and dokploy will automate your deployments, backups, databases and many other things.
Spencer
SpencerOP6mo ago
maybe
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Spencer
SpencerOP6mo ago
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Spencer
SpencerOP6mo ago
I Enter the terminal check the server
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Spencer
SpencerOP6mo ago
but I can not access the server in this way
Siumauricio
Siumauricio6mo ago
Yes, because you are using a private IP you need to use a public IP from any provider like AWS, Digitalocean
Siumauricio
Siumauricio6mo ago
you buy the servers in those platforms
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Siumauricio
Siumauricio6mo ago
just like in the image when you buy the server you use the IP of that service give to you and you paste in dokploy, and then you can automatize deployments, databases, backups and more things
Spencer
SpencerOP6mo ago
ok, I see, I buy the hetzner server
Siumauricio
Siumauricio6mo ago
Yeah, I recommend hetzner is the best in terms of performance and price and really cheap
Spencer
SpencerOP6mo ago
I paid 3 servers one year but I can not use server and need I to buy the cloud server another? I buy the cloud server from hetzner or aws and link the dokploy?
Siumauricio
Siumauricio6mo ago
Is correct
Spencer
SpencerOP6mo ago
ok
Spencer
SpencerOP6mo ago
the 3 servers is what?
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Siumauricio
Siumauricio6mo ago
Basically you are able to link 3 servers
Spencer
SpencerOP6mo ago
3 ci servers? sorry can I get the help docments about price plan?
Spencer
SpencerOP6mo ago
?
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Siumauricio
Siumauricio6mo ago
3 external servers
Siumauricio
Siumauricio6mo ago
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Siumauricio
Siumauricio6mo ago
What you are paying is to associate or link a server to dokploy, on each server you associate you can deploy your applications, databases, those servers you have to buy them in any provider like digitalocean, aws, hetzner, etc...
Siumauricio
Siumauricio6mo ago
If you want to understand how to link a server check this guide https://docs.dokploy.com/en/docs/core/multi-server/example
Example
Example to setup a remote server and deploy application in a VPS.
Siumauricio
Siumauricio6mo ago
we explain step to step how to setup a server
Spencer
SpencerOP6mo ago
I see , I buy one server I need to deploy like “curl -sSL https://dokploy.com/install.sh | sh” ok,many thanks
Siumauricio
Siumauricio6mo ago
No, only follow the guide of the link that I share
Spencer
SpencerOP6mo ago
ok I able to 3 diffent servers to manage my diffient servers like db zk or web service like this I able to 3 diffent servers to manage my different service like db zk or web service like this
Siumauricio
Siumauricio6mo ago
Is correct, after you link the servers you can deploy databases, applications, backends frontend anything you want
Spencer
SpencerOP6mo ago
but only 3 servers link if I want to extends many prcoess service like cluster , I can not use dokploy more is right? I can only link 3 servers in dokploy
Siumauricio
Siumauricio6mo ago
what do you mean by proceses like cluster? You can deploy any amount of applications to each server is up to you
Spencer
SpencerOP6mo ago
python process workers in 8~10 servers I can only link 3 servers , Is correct I understand in current paid plan?
Siumauricio
Siumauricio6mo ago
is correct you can link 3 servers
Spencer
SpencerOP6mo ago
I see, many thanks 3 servers link the dashbord, 5 servers(others) deploy like “curl -sSL https://dokploy.com/install.sh | sh” 3 servers can not linked the 5 servers in dokploy? I can only manager myself the 5 servers?
Siumauricio
Siumauricio6mo ago
can you rewrite the question? I dont understand 😅
Spencer
SpencerOP6mo ago
I have 8 machines in total, and currently, 3 of them are manageable through the Dokploy Dashboard. I’ve installed Dokploy on the other 5 machines, but they aren’t appearing on the Dashboard, nor are they linked with the initial 3 machines for unified management. I’d like these newly added 5 machines to show up on the Dokploy Dashboard as well, so I can manage all machines in one place.
Siumauricio
Siumauricio6mo ago
Got it! Currently, your plan includes 3 servers on the Dokploy dashboard. If you’d like to add 5 more, you’d need to purchase those additional servers. But since it's a big purchase, I’d be happy to offer you a nice discount—or even gift you an extra servers for free
Spencer
SpencerOP6mo ago
Many thanks!
Siumauricio
Siumauricio6mo ago
Send me a message in you are interested! So we can discuss via message
Spencer
SpencerOP6mo ago
Should I deploy docker in cloud server? I use the paid Dokploy Plan, Should I exec "curl -sSL https://dokploy.com/install.sh | sh" in my cloud serve?
Siumauricio
Siumauricio6mo ago
Example
Example to setup a remote server and deploy application in a VPS.
Siumauricio
Siumauricio6mo ago
You don’t need to run any command or something else, just follow the guide
Spencer
SpencerOP6mo ago
OK

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