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Immich5mo ago
krek7205

Cannot access localhost:2283 after the latest update

Hello, am on Debian with Docker desktop and just updated to the latest Immich version today and now I am unable to connect to it. The immich_server container keeps restarting every 20 seconds on its own and the only thing I see in the container's logs is "error from daemon in stream: Error grabbing logs: invalid character '\x00' looking for beginning of value". Any ideas?
6 Replies
Immich
Immich5mo ago
:wave: Hey @krek7205, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Alex Tran
Alex Tran5mo ago
can you post docker-compose and .env files as well as the logs...etc
Alex Tran
Alex Tran5mo ago
can you run docker logs immich_server? and logs looks fine what is the server IP? you can also run docker compose down and docker compose up to see the streaming logs when the server starts up
krek7205
krek7205OP5mo ago
This gives me exactly the same lines as the one I ve uploaded. 192.168.0.27:2283 Hmm I get "no configuration file provided: not found"...
Alex Tran
Alex Tran5mo ago
where is your docker-compose.yml, the .env file is stored and where do you run the command?

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