unraid database authorization issue
Hi, on compose up I'm getting the following error in the immich_server log:
[Nest] 17 - 12/02/2024, 9:52:39 PM ERROR [TypeOrmModule] Unable to connect to the database. Retrying (9)...
error: password authentication failed for user "postgres"
at Parser.parseErrorMessage (/usr/src/app/node_modules/pg-protocol/dist/parser.js:283:98)
at Parser.handlePacket (/usr/src/app/node_modules/pg-protocol/dist/parser.js:122:29)
at Parser.parse (/usr/src/app/node_modules/pg-protocol/dist/parser.js:35:38)
at Socket.<anonymous> (/usr/src/app/node_modules/pg-protocol/dist/index.js:11:42)
at Socket.emit (node:events:518:28)
at addChunk (node:internal/streams/readable:561:12)
at readableAddChunkPushByteMode (node:internal/streams/readable:512:3)
at Readable.push (node:internal/streams/readable:392:5)
at TCP.onStreamRead (node:internal/stream_base_commons:189:23)
Have tried everything i can think of, including different users.
Thanks for the help
15 Replies
:wave: Hey @usbrit_,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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6. :blue_square: uploaded the relevant information (see below).
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.You can’t just say you’re using the default because it seems pretty likely you’re not
Please upload all relevant files and/or screenshots of all unraid settings , and all container logs
I can see it's a postgres issue, but don't find any reference to a requirement in the Immich instructions
Your logs show that you are connecting as user
immich
the files you have provided do not match the logsOK, thanks for spotting that. Changes the .env and composed up. Same issue
ok but at this point Postgres is locked in to whatever it was set during first boot
so it would be easiest to start over completely with a brand new DB_DATA_LOCATION
no edits to the env
So remove Postgres and re install? immich is the only reason its installed.
And then re compose up with clean .env file?
yep
Thanks, fairly new to docker!
I'll give it a go
OK, done, but no change.
Ahhhh, got your comment....move the database....
I'll try again
@Zeus Thanks for your patience, up and running after a clean start!👍