Tried to upgrade immich but now postgres won't start
Hi, as per title. I followed the instructions to get it running on my fedora server using docker compose, all working great for the last few months. Just tried to do an update and it pulled a lot of new containers but then postgres won't start.
I haven't changed anything in .env apart from the db password. I downloaded the latest docker-compose
I haven't changed anything in .env apart from the db password. I downloaded the latest docker-compose
14 Replies
:wave: Hey @lopsided,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.That sounds like a problem with your system/docker installation
Yes, but I've no idea what. I've been running a matrix/element server on there no problem for years and immich for the last few months.
I can't see how to get at any logs either, docker compose logs gives no output
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Can I reinstall and rebuild the database but keep the same library?
Not really
You could upload the files from it again though
wouldn't that include all the thumbs and everything too?
Those are in separate folders
ok so if I backup the library/upload folder elsewhere, then delete the library dir and the postgres dir, trash the docker containers I'll be completely uninstalled? then if I reinstall following the docker compose instructions I can just upload the upload folder somehow? (the file structure in there is obviously not for humans)
Yes
I originally uploaded my photos using immich-go from a google takeout that made all the albums etc. If I upload the library folder will it still have all the same metadata and album info ?
Metadata yes, albums no
ok thanks for your help