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Immich•5mo ago
felica3255

Unable to Run any Jobs on Unraid

Hi everyone I can't seem to figure out why none of my jobs will run. I'll attach some of the logs below. 
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: VipsOperation: class "icc_transform" not found
VipsJpeg: ./lib/jpegli/decode_scan.cc:539: Failed to decode DCT block
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Error: VipsOperation: class "icc_transform" not found
VipsJpeg: ./lib/jpegli/decode_scan.cc:539: Failed to decode DCT block
    at Sharp.toBuffer (/app/immich/server/node_modules/sharp/lib/output.js:163:17)
    at MediaRepository.decodeImage (/app/immich/server/dist/repositories/media.repository.js:57:68)
    at MediaService.generateImageThumbnails (/app/immich/server/dist/services/media.service.js:161:63)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async MediaService.handleGenerateThumbnails (/app/immich/server/dist/services/media.service.js:111:25)
    at async JobService.onJobStart (/app/immich/server/dist/services/job.service.js:148:28)
    at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:134:13)
    at async Worker.processJob (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Object:
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: VipsOperation: class "icc_transform" not found
VipsJpeg: ./lib/jpegli/decode_scan.cc:539: Failed to decode DCT block
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Error: VipsOperation: class "icc_transform" not found
VipsJpeg: ./lib/jpegli/decode_scan.cc:539: Failed to decode DCT block
    at Sharp.toBuffer (/app/immich/server/node_modules/sharp/lib/output.js:163:17)
    at MediaRepository.decodeImage (/app/immich/server/dist/repositories/media.repository.js:57:68)
    at MediaService.generateImageThumbnails (/app/immich/server/dist/services/media.service.js:161:63)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async MediaService.handleGenerateThumbnails (/app/immich/server/dist/services/media.service.js:111:25)
    at async JobService.onJobStart (/app/immich/server/dist/services/job.service.js:148:28)
    at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:134:13)
    at async Worker.processJob (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
    at async Worker.retryIfFailed (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 287  - 12/16/2024, 3:07:34 PM   ERROR [Microservices:JobService] Object:
9 Replies
Immich
Immich•5mo ago
:wave: Hey @felica3255, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus•5mo ago
Likely corrupt input file as mentioned in #immich
felica3255
felica3255OP•5mo ago
apologies i posted there before i saw there was a support page and i figured it was more appropriate here! should i remove the image and reinstall from the start?
Zeus
Zeus•5mo ago
You don’t need to reinstall anything just the picture is probably damaged You can post it here as a zipped file if you want someone to confirm
felica3255
felica3255OP•5mo ago
Oh it’s not running for any of my pictures, I can view them fine in the library and download them fine
Zeus
Zeus•5mo ago
Do you see thumbnails in the web library?
felica3255
felica3255OP•5mo ago
Yup
Zeus
Zeus•5mo ago
ok so the jobs are definitely working so when you say it's not running for any pictures.. why do you think that?
felica3255
felica3255OP•5mo ago
True I guess I explained the problem poorly, when I even to run jobs such as new thumbnails or face recognition it won’t run and I get those errors in the logs Circling back on this!

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