Restoring from Backup Question
I was uploading a huge set of Google Takeout files with Immich-Go and the next morning it looked like my database was corrupted. I am not sure what happened as I have done this 50 or so times before this. Either way, I would love some help restoring.
Background: I am running Docker on Windows 11 with Immich in Portainer. The computer is a 10-Core i5 setup with 32GB of RAM. Items I have attempted: - Updating to the latest version (twice) - Removing the Stack completely and re-adding Immich Backup & Restore FAQ I am following https://immich.app/docs/administration/backup-and-restore/ I have most of it except the last most important part and the part that asks you to mount the file. The following gives this error: No such file or directory. I have tried both "/" and "" Any ideas? Thanks!
Background: I am running Docker on Windows 11 with Immich in Portainer. The computer is a 10-Core i5 setup with 32GB of RAM. Items I have attempted: - Updating to the latest version (twice) - Removing the Stack completely and re-adding Immich Backup & Restore FAQ I am following https://immich.app/docs/administration/backup-and-restore/ I have most of it except the last most important part and the part that asks you to mount the file. The following gives this error: No such file or directory. I have tried both "/" and "" Any ideas? Thanks!
9 Replies
:wave: Hey @Deleted User,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.My docker compose is the default for portainer which adds stack.env instead of .env
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Please share it still
And also share your env variables
Said it was too long so its a file
and the env variables are
You need to mount the backup into your Postgres docker container using the volumes section of the docker compose
That is where I am lost. I am a docker beginner
There is an example here:
https://immich.app/docs/guides/external-library/
Basically add a line to your compose that has
Rest of the compose file is omitted for obvious reasons.
You then add the library in the GUI with the path
/path/on/your/docker/host:/path/inside /immich/for/example/mnt/external-lib1