Correct IP address inside VM
It's not clear to me how to determine the correct IP address to enter into the mobile app to connect it to my server. I try to enter the local IP but it cannot connect (http://192.168.0.111:2283/api) I have Immich running inside TrueNas Scale, which is running as a VM in Proxmox. Not sure how to fix this one.
9 Replies
:wave: Hey @Tahuhali,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:If you're on the same LAN, you use the LAN IP of course, it seems like
192.168.0.111 would be correct.
The Scale setup listens on port 30041 by default I see, did you configure the port differently or try that?So i have tried that too. entering 192.168.0.111:30041/api but it still says "server not reachable. If that's the case, then I assume this is a proxmox issue and not an Immich issue?
Except that if I go to the IP in a web browser in my phone, I get the immich login screen just fine. So my phone can access the server.
try putting http:// in front of the address
Or if its an iPhone I think there's some setting you need to flip to allow local ip address in apps? Thought I read that before
This is how I'm entering it with no results. I'm on a Samsung Andriod phone with latest updates.
For reference this is what I get in Chrome if I go to the same IP.
There's a space after the //
Biggest face palm ever, you're right. It works. Sorry for such a silly issue. You guys are awsome, thanks!