S
Supabase8mo ago
clum

Twilio Verify MFA Issues

Goal: Enable Twilio Verify MFA in our app using Supabase Auth Issue: When I do "Enroll phone number" in my (TypeScript) app, it returns POST <supabase url> 422 (Unprocessable Content) with error
error AuthApiError: MFA enroll is disabled for Phone
at handleError (fetch.ts:102:9)
at async _handleRequest (fetch.ts:195:5)
at async _request (fetch.ts:157:16)
at async GoTrueClient.ts:2371:33
at async SupabaseAuthClient._useSession (GoTrueClient.ts:1036:14)
at async SupabaseAuthClient._enroll (GoTrueClient.ts:2359:14)
at async onEnrollClicked (phone-verification.tsx:25:31)
error AuthApiError: MFA enroll is disabled for Phone
at handleError (fetch.ts:102:9)
at async _handleRequest (fetch.ts:195:5)
at async _request (fetch.ts:157:16)
at async GoTrueClient.ts:2371:33
at async SupabaseAuthClient._useSession (GoTrueClient.ts:1036:14)
at async SupabaseAuthClient._enroll (GoTrueClient.ts:2359:14)
at async onEnrollClicked (phone-verification.tsx:25:31)
What I've tried: - read https://supabase.com/docs/guides/auth/phone-login - read and tested out the example in https://supabase.com/docs/guides/auth/auth-mfa/phone. actually, I ripped off the React example code in there and tried in a brand new project, so I don't think it's a code issue. I think it's a problem with Supabase configuration - Looked up the error in the Supabase GitHub project and Google and no good search results. Notes: - The docs keep referencing the "Advanced Supabase Phone MFA Add-on" but I have no idea where to enable this or how to add this to my team's plan. Nothing similar shows up in the Add Ons tab in Project Settings in the Dashboard.
4 Replies
clum
clumOP8mo ago
Bump This is an urgent issue for our app, is there a better channel to get support?
garyaustin
garyaustin8mo ago
This is a user helping user forum mainly and not monitored by Supabase regularly. Supabase support is the only direct contact. There is also github discussions but I see similar response pattern there. There is also generating an issue in the auth repository if you think it is a bug.
ewaegsrd
ewaegsrd8mo ago
+1 happening to us
garyaustin
garyaustin8mo ago
@ewaegsrd contact support

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