immich not mapping ports
I am just getting started with immich. I have it installed in a ubuntu 24.04 VM on proxmox. docker says that it is started, but it does not have its port mapping. The only change I made in docker-compose.yml is commenting out the start_interval for the database because it was preventing docker compose from building. And in my .env I set a custom UPLOAD_LOCATION to a nfs share.
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:wave: Hey @MegahurtZ,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Please post
docker ps -a
What do you mean “not mapping ports”?Did you also mentioned you are running this from Portainer?
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS
NAMES
10815d3034fd ghcr.io/immich-app/immich-server:release "tini -- /bin/bash s…" 15 minutes ago Restarting (1) 29 seconds ago
immich_server
5d8541072f44 ghcr.io/immich-app/immich-machine-learning:release "tini -- ./start.sh" 15 minutes ago Up 15 minutes (healthy)
immich_machine_learning
d42d438fc594 redis:6.2-alpine "docker-entrypoint.s…" 15 minutes ago Up 15 minutes (healthy) 6379/tcp
immich_redis
b3ced66921c6 tensorchord/pgvecto-rs:pg14-v0.2.0 "docker-entrypoint.s…" 15 minutes ago Up 15 minutes (healthy) 5432/tcp
immich_postgres
a05c28249aac portainer/portainer-ce:2.21.5 "/portainer" 47 minutes ago Up 47 minutes 0.0.0.0:8000->8000/tcp, :::8000->8000/tcp, 0.0.0.0:9443->9443/tcp, :::9443->9443/tcp, 9000/tcp portainer
Check (and post) the logs
The container isn't starting
how do I get the log files for it?
are you running from Portainer?
no, I just tried portainer today. I am using CLI
great, you can just run
docker compose down then docker compose up it will start will all the logsI do see that immich-server keeps restarting
any logs?
this is the only error I am seeing.
immich_server | [Nest] 17 - 01/07/2025, 7:22:48 PM ERROR [Api:StorageService] Failed to create upload/encoded-video/.immich: Error: EACCES: permission denied, mkdir 'upload/encoded-video'
Your NFS permissions are broken
Probably root_squash or something along those lines
ok I will check that
I seem to have more issues with permissions since I switched to Truenas instead of just using CLI
That did the trick, thank you.