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Immich4mo ago
Accia

Uploading duplicate media

Hi there, I've used an old iPhone to upload all photos (including new ones, synced by iCloud) on Immich, however, after opening immich on the new iPhone, it's detecting all the media for the syncronization
12 Replies
Immich
Immich4mo ago
:wave: Hey @Accia, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich4mo ago
Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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GitHub
Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Immich
Immich4mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
schuhbacca
schuhbacca4mo ago
Immich will attempt to upload all selected meadia, then reject exact duplicates on the server and blacklist those items on the phone locally. This is an improvement that will be reworked at some point.
Accia
AcciaOP4mo ago
ok, so no need to worry about duplicates?
schuhbacca
schuhbacca4mo ago
As longs as the photos are byte for byte exact, they will be rejected. (No metadata changes, no compression, etc)
Accia
AcciaOP4mo ago
perfect one more question i just finished copying all the data from an hdd to a new one (all the immich folder)
schuhbacca
schuhbacca4mo ago
For anything else you can use the deduplicating utility which works based off image similarity
Accia
AcciaOP4mo ago
changing the path in .env is enough?
schuhbacca
schuhbacca4mo ago
Process should be. Stop the containers, copy the upload location to the new destination, update the UPLOAD_LOCATION env to point to the new path, start containers with docker compose up -d
Accia
AcciaOP4mo ago
Perfect All working thanks for the help
Immich
Immich4mo ago
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