Unable to upload file
My immich server is up to date with version 1.124.2, but until now I hadn't tested the web upload function. Until now I've only used the mobile application. I've realised that uploading video with a browser doesn't work.
When I look at the logs with the ‘docker logs immich_server’ command, I don't see anything.
The configuration of my reverse proxy is as in the documentation, I've tried changing reverse proxy, I've set up caddy but I have the same problem.
I've tried to do this locally on the same network using the private ip, but when I try again using my domain name (WAN), I get the following error in my browser.
11 Replies
:wave: Hey @cocoltxed,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.GitHub
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High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Cloudflare has a 100MB limit
Oh id didn't know and how i can bypass this ?
Not use cloudflare tunnels
*Cloudflare proxy
also this, but I think this person is using tunnels
oh maybe not, my bad. I saw the headers
so you need to turn off the orange cloud icon
i didn't use cloudflare tunnels
Okay i going to try disable proxies
Make sure to give it time to propogate, can take a while for it to fully be disabled
me with 1 minute TTL 😄
sure, thank you guys
I'll keep you informed 🤝
@Zeus @schuhbacca @Daniel Thank's i try today and it's working !