I
Immich•4mo ago
Florian

Reveret merging of wrong faces

Hi :) My girlfriend just merged herself with someone elses face on her user account for immich. Is there any way that this merge can be reverted? I feel like the only way is going through each individual image and choosing "Fix incorrect match" but because it's 6000 images it doesn't seem like a good solution. Is it then maybe possible to reset all of her facial recognition data while keeping the facial recognition data of my account? Thanks! :)
13 Replies
Immich
Immich•4mo ago
:wave: Hey @Florian, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich•4mo ago
Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
GitHub
immich-app immich · Discussions
Explore the GitHub Discussions forum for immich-app immich. Discuss code, ask questions & collaborate with the developer community.
GitHub
Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Florian
FlorianOP•4mo ago
Yep, okay! Good thing is that I do keep backups - will just revert to that then. Thank you! :)
Mraedis
Mraedis•4mo ago
So to answer the actual question: no you can't revert, that's why you need to restore from backup 🙃 Alternatively you could re-run all face recognition ever but that seems a bit much
Florian
FlorianOP•4mo ago
Yeah, I was considering that if it were possible to re-run the face recognition of just one user but that isn't possible I think.
Tempest
Tempest•4mo ago
All or nothing unfortunately. But it does raise a good question of why not, since face data is kept per user anyways
Florian
FlorianOP•4mo ago
@Tempest Hey, tagging you because you sent the link earlier. I just realized I may have been very stupid but my way of restoring the backup was just completely deleting the library folder and then uploading the library folder from a day prior. Restoring the immich folder is now done. In the task manager I can see that immich-api has been busy for the last 30mins or so but my immich is currently not loading in web. Did I fuck up? :D
Zeus
Zeus•4mo ago
Uh, all face stuff would have been in the database, not the library
Florian
FlorianOP•4mo ago
You're right, I'm such an idiot xD Guess you should never do server stuff when you're in a hurry. Thanks for the reminder though!
Tempest
Tempest•4mo ago
Not sure what you mean, moving contents shouldn't really change anything. What do your logs show?
Florian
FlorianOP•4mo ago
Yeah, it's all fixed now. My immich server just timed out for some time but it's now back online. Thanks again for your input - much appreciated!
Immich
Immich•4mo ago
This thread has been closed. To re-open, use the button below.

Did you find this page helpful?