S
Supabase•8mo ago
Yvoow2.

Creating account

Hi, so ive checked the status page and yes i am probably in the affected eu-west-3. I am trying to register on supabase for the first time to just learn and improvise with new projects. But the auth server does not respond. Is there any way to still register a new account?
17 Replies
garyaustin
garyaustin•8mo ago
The eu problem should not impact existing instances.
Yvoow2.
Yvoow2.OP•8mo ago
Any idea on why i cannot register? I am trying to sign up through github. Also tries through email and pass but didnt work either
garyaustin
garyaustin•8mo ago
You can't signup new accounts there.
Yvoow2.
Yvoow2.OP•8mo ago
Alright. And there isnt any other way right now?
garyaustin
garyaustin•8mo ago
Sorry, I should have said you can't create new instances there. You should be able to create an account and have an instance in another location. The dashboard is completely separate from that issue.
Yvoow2.
Yvoow2.OP•8mo ago
I have never used any of your services before, i tried to register and as soon as i click the sign up/login buttons i get linked to auth.supabase.io wich wont respond
garyaustin
garyaustin•8mo ago
This is a user helping user forum just to be clear... "your". Try a different browser or device. I'm not seeing anyone else having issues here or github yet.
Yvoow2.
Yvoow2.OP•8mo ago
Hmm i will try, maybe its mac or something ive tried arc and safari so far
garyaustin
garyaustin•8mo ago
The dashboard site is working for me. I can't test signup though.
Yvoow2.
Yvoow2.OP•8mo ago
Signup worked on mobile, but ofcourse using on mobile wont be efficient😂
garyaustin
garyaustin•8mo ago
Yeah, I would not use the dashboard on mobile.
Yvoow2.
Yvoow2.OP•8mo ago
Nope maybe i can share the browser to my mac Ill let you know
garyaustin
garyaustin•8mo ago
This is not a known issue that I've seen so something unique about your setup.
Yvoow2.
Yvoow2.OP•8mo ago
Worked, it was the network idk why exactly Its possibly some blocked ip’s etc on our end
garyaustin
garyaustin•8mo ago
Where are you located?
Yvoow2.
Yvoow2.OP•8mo ago
Netherlands Bur its probably our company policy tbh
garyaustin
garyaustin•8mo ago
Yeah, the only country with an ISP that is regularly blocking Vercel (which is what hosts the dashboard) is Nigeria right now.

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