I
Immich4mo ago
FFN2187

Using TrueNAS Dataset as external Library in Immich

Hi, unfortunately i can't seem to get my TrueNAS Dataset to work as an external library. I have set up Immich on my TrueNAS and i (think) gave the correct permissions on the Dataset ACL; RWX with user/group "apps" 568. I have also added the additional volume in the setup of Immich and added the path to the Immich GUI which validates without issues. Scanning doesn't really tell me much - it starts and then doesnt give any feedback at all but no photos are appearing. There is only 1 Folder on that Dataset with a couple of photos so i should not take long at all to index but i have tried for a couple days now. What am i doing wrong/missing?
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6 Replies
Immich
Immich4mo ago
:wave: Hey @FFN2187, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich4mo ago
Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Immich
Immich4mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
ThorsHammer
ThorsHammer4mo ago
I don't have an exact same setup, but I am also using TrueNAS as a backing storage. For me though, I am not using it as an external library but for my main media storage. TrueNAS shared as SMB share, with a designated user/group in the ACL (not linux perms/nfs perms) Then on my Linux VM I have the share mounted as CIFS share with the same user and password that I created locally on TrueNAS. From there I passed that path as the VM path on the docker compose yaml. Again, I know it's not the same, but I don't quite get the reasoning behind everyone using external libraries yet. lol When I was done getting the main storage for Immich setup in TrueNAS, then I used their Bulk upload tool from CLI to upload my entire store of photos/videos.
FFN2187
FFN2187OP4mo ago
I can see the files but they just wont scan in the external library.
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ThorsHammer
ThorsHammer4mo ago
Have you checked the logs for immich? Usually it'll tell you what's going on. For Docker, this is what i'm running to get them sudo docker logs -f immich_server

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