Need some help pro user here

So apparently we as pro users cannot pause our databases? this is evil? do i ave to just delete it? then, is there an export db? so I can spin it up again when I need to?

garyaustin•1/19/25, 9:33 PM

If it fits in a free instance size you should be able to move it to a free org.
https://supabase.com/docs/guides/troubleshooting/pausing-pro-projects-vNL-2a

Supabase Docs | Troubleshooting | Pausing Pro-Projects

Supabase is an open source Firebase alternative providing all the backend features you need to build a product.

garyaustin•1/19/25, 9:36 PM

You can also save a backup and restore it later, but there are several steps involved...
https://supabase.com/docs/guides/platform/migrating-within-supabase/dashboard-restore

ShockyOP•1/20/25, 12:15 AM

Ok, so create new org, transfer to new org. too bad I cannot, and i have billing. I got like 10 instances thought if i didnt use it, dont get charged. considering kept seeing $10 free credit use bla blah blah. which is actually false, cause I got a bill of $100. and per usage, none used. i'll try the other one you suggested with download daily backup.

ShockyOP•1/20/25, 12:16 AM

buy yeah, i read further instances run 24/7 and get charged for that, which wasn't too clear, untill I got explainable AI.

garyaustin•1/20/25, 12:21 AM

$10 credit is for your pro org to cover 1 instance. So the bill for one instance Pro org is $25. Each instance above that is on full time so if the smallest Pro instance is $10 a month if on all month.

You can't transfer them to a free org?

Certainly you have to pause free orgs so you have one available.

But I don't have a Pro plan so not sure how the transfer to Free org works other than the doc I linked.

ShockyOP•1/20/25, 12:30 AM

yeah I manually made a backup, deleted what I dont need right now... I gotta pay my $100 bill before transferring.

ShockyOP•1/20/25, 12:31 AM

so it seem's supabase wants up to create multiple accounts... which is redundant. they should add pause db in pro.

ShockyOP•1/20/25, 12:31 AM

much thanks, pretty sure my questions have been answered. grr.

ShockyOP•1/20/25, 12:39 AM

ok giess we can think of ORG as actually project. i'm transferring now thnaks, even though it says I owe and sayd didnt create it still does.

garyaustin•1/20/25, 1:03 AM

For free you are better off with two free Orgs as you get double the space. If you have two free instances in the same free org they will share limits.

For Pro you would want to share an Org if your egress/storage/database size are not large as you don't have to create a new $25 org for each one.

Need some help pro user here

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