Subnet migration and after, Immich won't start
Moved a previously working immich IPs from 172.30.x.x to 172.20.x.x in my
docker-compose.yaml
, and UFW.
Nothing in dmesg
, tried with ufw
disabled, no difference. Logs:
LOG_LEVEL=debug
.
Tried restarting the server, , did:
I tried switching the db url to use the ip instead of the postgres hostname, same problem. Any ideas?10 Replies
:wave: Hey @vocoder,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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immich: image: ghcr.io/immich-app/immich-server:release con...
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Other context: The Docker subnet is an env variable, and 40+ other containers switched without a problem.
DBURL is broken right now
#15587
Thank you, that explain it 😅
Switching to
pr-15587
fixes it. I hope I didn't bork myself and can re-join release
We definitely don’t recommend using main but hopefully it works lol
Going back to v1.124.2 for now works.. .no errors fingers crossed thanks, I've subbed to the pr