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Immich4mo ago
k2helix

How to restore gallery

Hi, I recently had to reset my phone to factory so that a issue it had can be repaired. I made sure to upload all my pictures to Immich and the option to use the device albums for Immich was enabled, so if I browse Immich I can see my whole gallery and every album. My question is, when the phone gets repaired and I get to reinstall everything, how would I go about setting every picture on its original folder? Should I do this manually album by album or is there any faster way? Thanks!
8 Replies
Immich
Immich4mo ago
:wave: Hey @k2helix, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich4mo ago
Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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GitHub
Issues · immich-app/immich
High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Mraedis
Mraedis4mo ago
There currently isn't really a way to restore a phone's images nicely Personally I'd not re-download everything and just continue as is, but if you really want them on your phone, the way it is now, it'll probably be downloading album by album
k2helix
k2helixOP4mo ago
I'd like to have some photos in my gallery though, so I guess I'll go album by album how would I do that, though?
Mraedis
Mraedis4mo ago
oh shoot can't even download albums So it's really individual picks You CAN drag-select images, so hold down and drag to select multiple
k2helix
k2helixOP4mo ago
I mean I can select them but there's no option to download them
Mraedis
Mraedis4mo ago
It's "Share" and then use the device download way, immich itself has no "download to internal storage" button
k2helix
k2helixOP4mo ago
got it, thank you!!

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