Immich•11mo ago

I didn't expect to be back so soon, some albums don't show any images but list a count of assets.

These albums previously rendered ok earlier today.

.env

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
#UPLOAD_LOCATION=./library
UPLOAD_LOCATION=/home/ubuntu/synoimmich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=weRTGjkILK5788432FGGsd

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
#UPLOAD_LOCATION=./library
UPLOAD_LOCATION=/home/ubuntu/synoimmich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=weRTGjkILK5788432FGGsd

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
#UPLOAD_LOCATION=./library
UPLOAD_LOCATION=/home/ubuntu/synoimmich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=weRTGjkILK5788432FGGsd

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
#UPLOAD_LOCATION=./library
UPLOAD_LOCATION=/home/ubuntu/synoimmich
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=weRTGjkILK5788432FGGsd

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Immich•1/25/25, 8:49 PM

:wave: Hey @alltheusernamesaregoneeventhis,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•1/25/25, 8:49 PM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

GitHub

immich-app immich · Discussions

Explore the GitHub Discussions forum for immich-app immich. Discuss code, ask questions & collaborate with the developer community.

FAQ | Immich

User

GitHub

Issues · immich-app/immich

High performance self-hosted photo and video management solution. - Issues · immich-app/immich

alltheusernamesaregoneeventhisOP•1/25/25, 8:53 PM

docker-compose

docker-compose.yml3.24KB

alltheusernamesaregoneeventhisOP•1/25/25, 8:53 PM

I tried a library refresh, no change

alltheusernamesaregoneeventhisOP•1/25/25, 8:54 PM

Tempest•1/25/25, 8:54 PM

In your immich web view, bottom left, what version do you see here?

alltheusernamesaregoneeventhisOP•1/25/25, 8:56 PM

1.125.2

alltheusernamesaregoneeventhisOP•1/25/25, 8:56 PM

Updated today, this album, along with others, also created today

alltheusernamesaregoneeventhisOP•1/25/25, 8:57 PM

Can't see any errors in immich_server log

alltheusernamesaregoneeventhisOP•1/25/25, 9:01 PM

Just two albums seem to be affected (the ones not showing covers)

bo0tzz•1/25/25, 9:02 PM

Are the files you expect there from an external library? Are they marked as offline?

alltheusernamesaregoneeventhisOP•1/25/25, 9:03 PM

one se c let me see if I can find out

alltheusernamesaregoneeventhisOP•1/25/25, 9:04 PM

I can see other pics from the external library, let me see if I can narrow down one that should be in the album

alltheusernamesaregoneeventhisOP•1/25/25, 9:06 PM

I don't know how to easily find an image that should be there

alltheusernamesaregoneeventhisOP•1/25/25, 9:06 PM

any way to list offline images?

alltheusernamesaregoneeventhisOP•1/25/25, 9:10 PM

as far as I can tell those images are viewable in the timeline

alltheusernamesaregoneeventhisOP•1/25/25, 9:40 PM

Looks like db is corrupt. That sucks. immich=# select * from albums_assets_assets where 'albumsID' = '36b33fb9-9405-482e-968d-df262b583a08';
albumsId | assetsId | createdAt
----------+----------+-----------
(0 rows)

alltheusernamesaregoneeventhisOP•1/25/25, 9:40 PM

I have no idea what could have caused that

Zeus•1/25/25, 9:40 PM

I’m not sure how that proves corruption tbh

alltheusernamesaregoneeventhisOP•1/25/25, 9:42 PM

that id is the albumID of one of the albums that doesn't show anything, and its list of assets is empty. But I don't really know how any of it works so it is just a guess.

alltheusernamesaregoneeventhisOP•1/25/25, 10:11 PM

I've ended up re-creating the albums, I really can't understnad what happened there...

alltheusernamesaregoneeventhisOP•1/25/25, 10:31 PM

I will close this thread now, thanks all.

ImmichAPP•1/25/25, 10:31 PM

This thread has been closed. To re-open, use the button below.

I didn't expect to be back so soon, some albums don't show any images but list a count of assets.

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