Immich•11mo ago

Multiple external locations with duplicates

I need help with understanding the options for the following: I have 26k+ photos and videos, and I just found 1 more cloud storage where I thought I had downloaded all the files, but clearly they weren't. I have not synced that device yet as I downloaded those files long before I had my own NAS with Immich installed. My issue is that I know there will be probably 85%+ duplicates. I have 2 external library locations and I also have an upload location. Can I do an upload from external library and then sync the phone in the hopes that duplicate files names will not be added? Or is there some other preferred method because I need to sync the device so that new photos & videos are captured properly moving forward. I would like to avoid manually deleting thousands of duplicates if possible. Any help would be appreciated. I'm using the same user login for each device I have as I've noticed that duplication is user specific and not global.

Immich•1/29/25, 4:36 AM

:wave: Hey @FSUNate,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•1/29/25, 4:36 AM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

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Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

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High performance self-hosted photo and video management solution. - Issues · immich-app/immich

Mraedis•1/29/25, 8:46 AM

Where is the cloud storage specifically?

Mraedis•1/29/25, 8:46 AM

On your phone?

FSUNateOP•1/29/25, 1:13 PM

It's google cloud sync to an android phone. The device has all files that are on google cloud and the device is nearly full. My goal is to remove the google cloud sync and enable sync with Immich. This is something I could do now, I'm just hoping there's a way to avoid manually verifying and deleting duplicate files.

Mraedis•1/29/25, 2:53 PM

Not from phones I'm afraid

Mraedis•1/29/25, 2:53 PM

And uploads won't be checked against external libraries

FSUNateOP•1/29/25, 2:54 PM

can I upload from an external library?

Mraedis•1/29/25, 2:55 PM

You can place files in an external library while it's mounted, but there's no "upload this external to internal" button, no

FSUNateOP•1/29/25, 2:56 PM

np, would be nice to have a sync from file structure.

Mraedis•1/29/25, 2:56 PM

I agree, but current dev focus is elsewhere

FSUNateOP•1/29/25, 2:56 PM

no worries, I'll manage

Multiple external locations with duplicates

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