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Immich•4mo ago
FSUNate

Multiple external locations with duplicates

I need help with understanding the options for the following: I have 26k+ photos and videos, and I just found 1 more cloud storage where I thought I had downloaded all the files, but clearly they weren't. I have not synced that device yet as I downloaded those files long before I had my own NAS with Immich installed. My issue is that I know there will be probably 85%+ duplicates. I have 2 external library locations and I also have an upload location. Can I do an upload from external library and then sync the phone in the hopes that duplicate files names will not be added? Or is there some other preferred method because I need to sync the device so that new photos & videos are captured properly moving forward. I would like to avoid manually deleting thousands of duplicates if possible. Any help would be appreciated. I'm using the same user login for each device I have as I've noticed that duplication is user specific and not global.
10 Replies
Immich
Immich•4mo ago
:wave: Hey @FSUNate, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Immich
Immich•4mo ago
Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
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High performance self-hosted photo and video management solution. - Issues · immich-app/immich
Mraedis
Mraedis•4mo ago
Where is the cloud storage specifically? On your phone?
FSUNate
FSUNateOP•4mo ago
It's google cloud sync to an android phone. The device has all files that are on google cloud and the device is nearly full. My goal is to remove the google cloud sync and enable sync with Immich. This is something I could do now, I'm just hoping there's a way to avoid manually verifying and deleting duplicate files.
Mraedis
Mraedis•4mo ago
Not from phones I'm afraid 🙃 And uploads won't be checked against external libraries
FSUNate
FSUNateOP•4mo ago
can I upload from an external library?
Mraedis
Mraedis•4mo ago
You can place files in an external library while it's mounted, but there's no "upload this external to internal" button, no
FSUNate
FSUNateOP•4mo ago
np, would be nice to have a sync from file structure.
Mraedis
Mraedis•4mo ago
I agree, but current dev focus is elsewhere 😛
FSUNate
FSUNateOP•4mo ago
no worries, I'll manage

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