Partner's library not showing on timeline on mobile.
I seem to be having a bug where my partner's library is not available to me when using the iOS mobile app (v1.125.3). This was previously working, but I'm not exactly sure when this stopped functioning. Besides maybe some app and/or server updates to Immich I think the only significant change to my Immich environment was enabling OIDC via Authentik.
21 Replies
:wave: Hey @Spinnich,
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Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Have you validated you have show in timeline enabled on your partner share settings?
I have! Even tried toggling it to make sure that wasn't an easy fix.
I would update everything and verify it's still an issue. Happens on web and mobile?
I'm not sure what else I can update, could you elaborate? And it's just mobile, web still works as expected!
Is your server on the latest? Can you try logging in and out of the mobile app
Server is latest, that is v1.125.7. I have also logged out and logged back in of the mobile app. I suppose I could try reinstalling the app if you think that's worth while?
You can try for sure. I just tried on my mobile and seems to be working fine. Any mobile error logs?
Error while getting remote assets
Null check operator used on a null value
#0 AssetResponseDto.fromJson (package:openapi/model/asset_response_dto.dart:291)
#1 ApiClient.fromJson (package:openapi/api_client.dart:260)
#2 ApiClient.fromJson.<anonymous closure> (package:openapi/api_client.dart:653)
#3 MappedIterable.elementAt (dart:_internal/iterable.dart:385)
#4 ListIterator.moveNext (dart:_internal/iterable.dart:354)
#5 new _List._ofEfficientLengthIterable (dart:core-patch/array.dart:163)
#6 new _List.of (dart:core-patch/array.dart:128)
#7 new List.of (dart:core-patch/array_patch.dart:39)
#8 ListIterable.toList (dart:_internal/iterable.dart:224)
#9 ApiClient.fromJson (package:openapi/api_client.dart:654)
#10 ApiClient.deserialize (package:openapi/api_client.dart:158)
<asynchronous suspension>
#11 SyncApi.getFullSyncForUser (package:openapi/api/sync_api.dart:108)
<asynchronous suspension>
#12 AssetService._getRemoteAssets (package:immich_mobile/services/asset.service.dart:145)
<asynchronous suspension>
#13 SyncService._syncRemoteAssetsForUser (package:immich_mobile/services/sync.service.dart:267)
<asynchronous suspension>
#14 SyncService._syncRemoteAssetsFull (package:immich_mobile/services/sync.service.dart:257)
<asynchronous suspension>
#15 SyncService.syncRemoteAssetsToDb.<anonymous closure> (package:immich_mobile/services/sync.service.dart:92)
<asynchronous suspension>
#16 AsyncMutex.run.<anonymous closure> (package:immich_mobile/utils/async_mutex.dart:15)
<asynchronous suspension>
I would try re-installing out of curiosity. Not 100% sure what is happening right now.
You can try pulling down twice to rebuild the timeline as well before
Trying this now, it's not looking promising but maybe it'll surprise me yet.
Check the server logs after as well for any anomalies
Only thing recent is what I'm assuming is my phone connecting to the server.
[Nest] 927 - 02/04/2025, 1:55:42 PM LOG [Api:EventRepository] Websocket Disconnect: PpjeHOHI2HBAEHjAAAAy
[Nest] 927 - 02/04/2025, 1:55:46 PM LOG [Api:EventRepository] Websocket Connect: jN8qGBswnOopUp8_AAA0
[Nest] 927 - 02/04/2025, 1:55:52 PM LOG [Api:EventRepository] Websocket Disconnect: jN8qGBswnOopUp8_AAA0
[Nest] 927 - 02/04/2025, 2:01:10 PM LOG [Api:EventRepository] Websocket Connect: 1CxPJb9SNXSbXZg4AAA2
[Nest] 927 - 02/04/2025, 2:01:32 PM LOG [Api:EventRepository] Websocket Disconnect: 1CxPJb9SNXSbXZg4AAA2
[Nest] 927 - 02/04/2025, 2:02:27 PM LOG [Api:EventRepository] Websocket Connect: RaeSANPvK1u41SEIAAA4
[Nest] 927 - 02/04/2025, 2:06:41 PM LOG [Api:EventRepository] Websocket Connect: 7c5jGwtpuzUGq2LzAAA6
I also tried the obvious of restarting the Immich docker container as well just to be sure! Still, seems no luck even after installing the iOS app.
This is a bug and will be fixed in the next release
Oh, well that will do it! Glad it's not just me, I figured it might be tied to me switching over to OIDC. Will this be in the next iOS update or Server update out of curiosity?
This will be server update
Thank you!
If you want to fix it now, you can go to the database, assets table, sort by fileCreatedAt and remove assets that have year that looks weird
Like 1000 or 0001 something
So, these seemingly?
I guess the only concern is I have no idea what these assets are, is it just nonsense as opposed to something I'd actually want to keep?
you can copy the id, then go on the browser and enter the following URL to access them directy
http://server-id:2283/photos/<asset-id>