I
Immich3mo ago
Artio

Docker Compose - immich_postgres fail start on started docker

When I start the docker and then the imich container, everything starts except immich_postgres. He can't connect them to the database but I have no idea how to fix the problem.
21 Replies
Immich
Immich3mo ago
:wave: Hey @Artio, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mraedis
Mraedis3mo ago
What is your compose/env? What are you hosting immich on?
Artio
ArtioOP3mo ago
wait a second i upload it
Artio
ArtioOP3mo ago
Artio
ArtioOP3mo ago
os: win11 pro cpu: i7-10700 ram 16gb ddr4 2666mhz storage 1tb ssd nvme principal and raid 5 with 3 disk sata of 500gb internal storage, i use it for my data and other hostings
Mraedis
Mraedis3mo ago
DB_DATA_LOCATION=D:\Privato\immich-app\DB
This is wrong Please see https://immich.app/docs/install/requirements#special-requirements-for-windows-users
Artio
ArtioOP3mo ago
oh okay nice i read it i have a question, in the docker_compose.yml at line: volumes: model-cache: pgdata: what should I insert?
Mraedis
Mraedis3mo ago
without the + And make sure they align nicely with model-cache: so:
volumes:
model-cache:
pgdata:
volumes:
model-cache:
pgdata:
Artio
ArtioOP3mo ago
okay and after i insert this ? what can i don ?
Mraedis
Mraedis3mo ago
It's part of the docker-compose.yml You don't insert anything after :
Artio
ArtioOP3mo ago
oh okay
Mraedis
Mraedis3mo ago
make sure to replace DB_DATA_LOCATION in the env file like so DB_DATA_LOCATION=pgdata
Artio
ArtioOP3mo ago
Sure the file env was changed alright And now I have changed the docket compose file
Mraedis
Mraedis3mo ago
now compose up
Artio
ArtioOP3mo ago
Okay, I finish to lunch now and got to my pc to do it nothing happens error: validating D:\Privato\immich-app\docker-compose.yml: volumes.model-cache Additional property pgdata is not allowed
Mraedis
Mraedis3mo ago
You didn't align them properly
Artio
ArtioOP3mo ago
okay it working now, thanks but i lost my photos and videos, how can i re insert everything ?
Mraedis
Mraedis3mo ago
There should be database dumps in your upload location, you can restore the most recent one: https://immich.app/docs/administration/backup-and-restore/
Artio
ArtioOP3mo ago
okay thanks
Immich
Immich3mo ago
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