Immich-server error

I restart the server and immich stopped to work. I tried to access docker logs but it didn't respond, saying it couldn't find immich-server. I used docker compose to update and start and got this error. Container immich_server Starting 17.4s Error response from daemon: error while creating mount source path '/home/ubuntu/fotos': mkdir /home/ubuntu/fotos: file exists Many thanks again
9 Replies
Immich
Immich3mo ago
:wave: Hey @danielnach, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz3mo ago
Please don't just check everything off blindly, we can't help you that way
danielnach
danielnachOP3mo ago
ops sorry
danielnach
danielnachOP3mo ago
The files here
danielnach
danielnachOP3mo ago
the log command is not responding, so I can't send. Strange, the server just restarted @bo0tzz Do I need to add anything else? Sorry and thanks again
bo0tzz
bo0tzz3mo ago
Some detail about your system, docker version, etc please
danielnach
danielnachOP3mo ago
Ah i see, ubuntu server 22. Docker version 26.1.4, build 5650f9b the folder fotos is via rclone. Mounted without problem, i guess docker container ls de7c1d06b0a6 ghcr.io/immich-app/immich-server:release "tini -- /bin/bash s…" 28 minutes ago Created 0.0.0.0:2283->2283/tcp, :::2283->2283/tcp immich_server 91df22121ec5 ghcr.io/immich-app/immich-machine-learning:release "tini -- ./start.sh" 28 minutes ago Up 28 minutes (healthy) immich_machine_learning 4f1752d6b7a8 salvoxia/immich-folder-album-creator:latest "sh -c '/script/setu…" 42 minutes ago Up 42 minutes immich_folder_album_creator
bo0tzz
bo0tzz3mo ago
Ah, rclone mounts can give all kinds of weird issues and I think I've seen them cause something like this before
danielnach
danielnachOP3mo ago
like the immich container doesn't even have logs? I will unmount rclone and use compose again There must have been some internal operation in Oracle, some services also disappeared after restarting. Redoing the immich compose and then assembling rclone worked. I still have to fix other things, but it is not within the scope of immich. Many thanks again

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