Immich•3mo ago

Updated to v1.126.1 and immich_server doesn't start

I don't remember what version of immich I was on before but I updated immich to latest release ~1 month ago. I updated immich to V1.126.1 today and the immich_server is stuck restarting. My docker-compose file and .env files are up-to-date. I didn't modify the docker compose file at all, and only modified the .env files to use my file paths and TZ (was working fine before). All the other containers start up fine, but immich_server keeps repeating "Initializing Immich V1.126.1\nDetected CPU Cores: 16". Every now and then immich_server will start up for a fraction of second and immediately exit with code 0. I've tried deleting and redeploying the stack.

8 Replies

Immich•3mo ago

:wave: Hey @Sigma-Eldritch, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

Sigma-EldritchOP•3mo ago

my .env file. DB_PASSWORD blanked out. Docker compose file is too long but I can upload as a text file if necessary.

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=North_America/Los_Angeles

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=$$$$$$$$$$$$$$$
# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=North_America/Los_Angeles

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=$$$$$$$$$$$$$$$
# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Immich•3mo ago

Successfully submitted, a tag has been added to inform contributors. :white_check_mark:

bo0tzz•3mo ago

Please post the other relevant info, compose file and logs

Sigma-EldritchOP•3mo ago

docker-compose.yml

immich_server_logs.t...

bo0tzz•3mo ago

Can you try stopping the container, deleting the immich-server image, setting LOG_LEVEL=verbose in the .env, and then starting things back up?

Sigma-EldritchOP•3mo ago

I ended up deleting everything and redeploying the service with these env and compose files and it started up fine. Presumably something in the old files was causing the issue.

Immich•3mo ago

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Updated to v1.126.1 and immich_server doesn't start

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