I
Immich3mo ago
VLAN

API Key not valid after creating it

I noticed when trying to use #immich-go after creating an API key on my user account within immich, it spits out
ValidateConnection, GET, https://immich.somedomain/api/users/me, 401 Unauthorized
Unauthorized
ValidateConnection, GET, https://immich.somedomain/api/users/me, 401 Unauthorized
Unauthorized
I looked at the docker logs of immich itself and it says
DEBUG [Api:GlobalExceptionFilter~serouc1o] HttpException(401): {"message":"Invalid API key","error":"Unauthorized","statusCode":401}
DEBUG [Api:GlobalExceptionFilter~serouc1o] HttpException(401): {"message":"Invalid API key","error":"Unauthorized","statusCode":401}
Not sure if its just not saving the api key or what
9 Replies
Immich
Immich3mo ago
:wave: Hey @VLAN, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Daniel
Daniel3mo ago
Is the first blob of logs from immich-go?
If purchasing is not owning, than piracy is not stealing.
Nice! :)
VLAN
VLANOP3mo ago
yes
Daniel
Daniel3mo ago
Then I'd recommend asking there first. I am fairly certain api keys are working perfectly fine Maybe a version mismatch?
VLAN
VLANOP3mo ago
I used it before so not sure why all of a sudden its not working. I even created a new API key and tried that without any luck like asking in #immich-go or
Daniel
Daniel3mo ago
Yep
VLAN
VLANOP3mo ago
omg im so dumb I was using an older version of immich-go we can close this lol
Daniel
Daniel3mo ago
Hehe Glad we got it sorted quickly though :P
Immich
Immich3mo ago
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