Noob Mistake
TLDR.. I created all datasets for immich and directed each one to the correct folder EXCEPT for one which was postgresdb.. everything else was working fine but i wanted to reinstall it properly with all of them directing to each respective dataset.. so i deleted and reinstalled immich but the problem is all of my old uploads are still in the folder but the immich app wont display anything upon launch.. i dont know how to get immich to read the old files and display it? its not even "old" i uploaded all of the photos within the past 2 days. if this is at all possible please help.
6 Replies
:wave: Hey @Its Hua,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Without the database you need to re-upload all the photos again
When you say database, are you referring to what’s inside postgresdb? I’ve reloaded everything already but I want to understand what I need for a legit backup and restore process.. I had the backup file but is that enough?
The database uses the
postgres (by default) to store its content, yes. Copying that folder does not help. We have docs on the entire backup and restore processThanks