ImmichI
Immich•11mo ago•
16 replies
thoyboi

Error loading image - various filetypes

Hello! Thanks in advance for all your knowledge and help. I'm a newbie to self-hosting, and community support this is invaluable.

Issue

The issue I'm facing is that almost all of my photos and videos from 2019-now are not loading in Immich. Attached images 1 & 2 show how it looks on the web UI.

Context

My server is a mini PC running Arch, with Immich as a Docker container built via 
docker compose
.
This weekend I exported my Apple Photos library (~29k files) on a Mac via 
File > Export > Export Unmodified Originals
. From there, I uploaded them to the Immich server via Immich's web UI. The upload ran over the course of a day, and completed with zero errors reported. However, most files from 2019-now appear to be (missing?/corrupt?/incompatible?). I feel like maybe the issue is HEIC and MOV files, but these should (to the extent of my knowledge) be supported by Immich. I'm also not 100% sure that the filetypes are the issue.

What I've tried

- I let the server sit for another day, just in case.
- I tried restarting the container via 
docker compose down
 followed by 
docker compose up -d
.
- I poked around my 
Photos/
 directory, and I can't seem to find any image files in 
library/
 or 
upload/
. Which is odd, because images from before 2019 work just fine.

Logs

Logs 
docker logs immich_server
 after container attached.
image.png
image.png
immich_logs.txt39.02KB
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