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Immich2mo ago
talguy31

Immich jobs missing.

I stopped my immich jobs, stopped container, turned off . A few days later booted up the system, started container. Then I saw the jobs were down to 0 even though I had thousands, if not tens of thousands. What should I do? I did try to press missing and reset/refresh on whatever existed. I just don't know if there will be missing data now.
5 Replies
Immich
Immich2mo ago
:wave: Hey @talguy31, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
bo0tzz
bo0tzz2mo ago
Running missing should fix this. What happened is that the Redis data got cleared when you stopped things, which is not a big deal
talguy31
talguy31OP2mo ago
ok thanks. I had hoped that if I stopped container whatever was stopped in middle would be saved to disk or something but at least this option exists, thanks!
bo0tzz
bo0tzz2mo ago
You can configure redis to save to disk if you prefer, but it's not really necessary
talguy31
talguy31OP2mo ago
yeah was just surprised, thanks

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