Immich•9mo ago

Removed transcoded video?

I don't want to use transcoded video right now. I did pause it, but is there a way to remove that which was already done, to free up space?

Immich•4/3/25, 11:20 AM

:wave: Hey @Aaron,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker ps -a
```
```
docker ps -a
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•4/3/25, 11:20 AM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
```
fdisk -l
```
and
```
df -h
```
```
df -h
```
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

Mraedis•4/3/25, 11:24 AM

Set the settings to not transcode anything in the admin panel and clear + run the transcode job

MMraedis Set the settings to not transcode anything in the admin panel and clear + run th...

AaronOP•4/3/25, 12:15 PM

Will that delete anything previously transcoded? Thank you

Tempest•4/3/25, 12:19 PM

Mostly. I believe live photos are still transcoded

TTempest Mostly. I believe live photos are still transcoded

AaronOP•4/3/25, 12:30 PM

Okay, I'll test. What are live photos?

schuhbacca•4/3/25, 12:37 PM

Iphone / Android have the motion photos. (Picutre with small video attached)

Sschuhbacca Iphone / Android have the motion photos. (Picutre with small video attached)

AaronOP•4/3/25, 1:37 PM

oh okay. i havent yet used the app so i wasnt sure what that meant, lol

AAaron oh okay. i havent yet used the app so i wasnt sure what that meant, lol

schuhbacca•4/3/25, 1:38 PM

Those aren't an immich specific feature. They are features of iphones and android devices.

AaronOP•4/3/25, 1:38 PM

i assume this is the setting in particular being referred to

schuhbacca•4/3/25, 1:39 PM

Correct. Save that and then re-run the transcode job. Should wipe out all video transcodes

AaronOP•4/3/25, 1:39 PM

ah yeah, its going through the videos, and storage is being freed up

AaronOP•4/3/25, 1:39 PM

perfect!

AaronOP•4/3/25, 1:39 PM

this app seems to be much better than synology photos

schuhbacca•4/3/25, 1:40 PM

The app is quite nice and a lot of rework is being done to fix many of the pain points with sync issues. So even better to come.

AaronOP•4/3/25, 1:40 PM

right now im running it on a mini-pc with it looking at my NAS via SMB share.

AaronOP•4/3/25, 1:40 PM

so thats why storage space was a concern at the moment.

AaronOP•4/3/25, 1:41 PM

this might be off topic for this thread, but to use this with android / ios, do i need to open ports to allow it to be accessible externally?

AaronOP•4/3/25, 1:42 PM

outside of my LAN

schuhbacca•4/3/25, 1:42 PM

https://immich.app/docs/guides/remote-access/

AaronOP•4/3/25, 1:42 PM

cool thanks

schuhbacca•4/3/25, 1:42 PM

Do not forward immich directly as it's served over http.

AaronOP•4/3/25, 1:47 PM

I see. I think I already have wire guard and tail scale setup as endpoints back to the LAN. I was hoping for another way, it looks like a reverse proxy might require a domain which I don't have at the moment.

Removed transcoded video?

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