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Immich4w ago
Aaron

Removed transcoded video?

I don't want to use transcoded video right now. I did pause it, but is there a way to remove that which was already done, to free up space?
No description
17 Replies
Immich
Immich4w ago
:wave: Hey @Aaron, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mraedis
Mraedis4w ago
Set the settings to not transcode anything in the admin panel and clear + run the transcode job
Aaron
AaronOP4w ago
Will that delete anything previously transcoded? Thank you
Tempest
Tempest4w ago
Mostly. I believe live photos are still transcoded
Aaron
AaronOP4w ago
Okay, I'll test. What are live photos?
schuhbacca
schuhbacca4w ago
Iphone / Android have the motion photos. (Picutre with small video attached)
Aaron
AaronOP4w ago
oh okay. i havent yet used the app so i wasnt sure what that meant, lol
schuhbacca
schuhbacca4w ago
Those aren't an immich specific feature. They are features of iphones and android devices.
Aaron
AaronOP4w ago
i assume this is the setting in particular being referred to
No description
schuhbacca
schuhbacca4w ago
Correct. Save that and then re-run the transcode job. Should wipe out all video transcodes
Aaron
AaronOP4w ago
ah yeah, its going through the videos, and storage is being freed up perfect! this app seems to be much better than synology photos
schuhbacca
schuhbacca4w ago
The app is quite nice and a lot of rework is being done to fix many of the pain points with sync issues. So even better to come.
Aaron
AaronOP4w ago
right now im running it on a mini-pc with it looking at my NAS via SMB share. so thats why storage space was a concern at the moment. this might be off topic for this thread, but to use this with android / ios, do i need to open ports to allow it to be accessible externally? outside of my LAN
Aaron
AaronOP4w ago
cool thanks
schuhbacca
schuhbacca4w ago
Do not forward immich directly as it's served over http.
Aaron
AaronOP4w ago
I see. I think I already have wire guard and tail scale setup as endpoints back to the LAN. I was hoping for another way, it looks like a reverse proxy might require a domain which I don't have at the moment.

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