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Immich4w ago
Daan

Synology - RAM + Immich

I just received my Synology DS224+ with 2gb of ram. When I start the upload from my iphone to Immich (around 5k photos), the container sometimes crashes. Could this be because of the little RAM I have in my system? Would this issue be gone when I upgrade to lets say 8 or 16gb of RAM?
7 Replies
Immich
Immich4w ago
:wave: Hey @Daan, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Tempest
Tempest4w ago
Likely.
Daan
DaanOP4w ago
what is a good amount of RAM for like 1tb of photos and videos?
Tempest
Tempest4w ago
The 1tb bit doesn't matter much. You're running a J4125?
Daan
DaanOP4w ago
Celeron J4125 yes
Funk Factory
Funk Factory4w ago
i was in the same situation as you with a DS923+, and moved the immich instance over to a mini PC (16 GB DDR4) pointing at the NAS storage. lightning fast now
Tempest
Tempest4w ago
Yeah, so it officially only runs 8gb ram. I'm running 18gb ram on my ds423+ Adding the most ram possible will make the nas experience the smoothest For immich, it's suggested to have at least 4gb ram, upto 8. With machine learning using hardware acceleration I use upto 16gb, and it's fast. I also upgraded the ML model to a bigger more accurate one That's why I actually chose the 423 above the 923. The Intel processor has GPU support which makes ML processing about 8x faster than on cpu alone

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