Immich•4w ago

[SOLVED] (HTTP code 500) server error - error while creating mount source path

Greetings! I am trying to install immich via docker on a Mac Mini M1, following the guide here https://immich.app/docs/install/docker-compose I want to have my library on an external drive (HOMESERVER). I made no changes to the docker-compose.yml, only to the env file, to the UPLOAD_LOCATION (Below). Always i get the same error : (HTTP code 500) server error - error while creating mount source path '/host_mnt/Volumes/HOMESERVER/ImmichDB': mkdir /host_mnt/Volumes/HOMESERVER: file exists - Docker has access to this location. - Tried //Volumes/ and /Volumes/, no change - The hard drive is empty. Tried to manually create the folder, create a new folder etc. no change You can find documentation for all the supported env variables at https://immich.app/d$ The location where your uploaded files are stored UPLOAD_LOCATION=//Volumes/HOMESERVER/ImmichDB The location where your database files are stored DB_DATA_LOCATION=./postgres To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from $ TZ=Etc/UTC The Immich version to use. You can pin this to a specific version like "v1.71.0" IMMICH_VERSION=release Connection secret for postgres. You should change it to a random password Please use only the characters A-Za-z0-9, without special characters or spaces DB_PASSWORD=1234554321 The values below this line do not need to be changed ################################################################################### DB_USERNAME=postgres DB_DATABASE_NAME=immich

8 Replies

Immich•4w ago

:wave: Hey @Euripides, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.