Immich•4w ago

Installation problems

hey all, ive been trying to install immich for the first time for a while now. i'm using the docker compose method on a ubuntu 24.04.2 VM., which is running inside Proxmox on a small home server. I've got it so far that its trying to start the 4 containers. 2 of them are failing. (see picture) Does anyone have a clue why? What i have done: https://immich.app/docs/install/docker-compose - Followed Step 1 exactly as stated - In the .env file i've adjusted the UPLOAD_LOCATION and DB_DATA_LOCATION both to point to: /mnt/immich Then i tried "sudo docker compose up -d" and got the error message "unknown shorthand flag: 'd' in -d". I've followed the steps that explain the solution to this problem and when re-trying to compose it worked.... sort of. 2 out of 4 containers are running, as shown below in the screenshot. The other 2 say theyve "started" /mnt/immich is accessible from the terminal in my VM and i can see the example pictures ive put in there

16 Replies

Immich•4w ago

:wave: Hey @Spartatom, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.