R
RunPod3w ago
JC

Workers throttled while processing request

Hi In the past couple of days, I'm getting some cases where my jobs stop while processing without any logs. I can see the job started in my DB, but they never finished, and I don't see anything regarding those specific jobs in the Runpod logs, not even if they started. Could it be a case of workers being throttled while processing? If so, how can I prevent or catch these events? Thanks!
3 Replies
Jason
Jason3w ago
It maybe because of error, don't you get the result of your job? Any errors? And also requests get deleted after around 30mins or 1h
Poddy
Poddy3w ago
@JC
Escalated To Zendesk
The thread has been escalated to Zendesk!
Jason
Jason3w ago
You can open a ticket to ask staff to check your endpointid

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