I
Immich•3w ago
NuKeS

download library

Im' trying to download all my pictures and videos from immich, to have a backup on another drive, immich only creates 1 4gb zip file, but it never continues with the rest (2.zip, 3.zip etc)
10 Replies
Immich
Immich•3w ago
:wave: Hey @NuKeS, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark: https://immich.app/docs/administration/backup-and-restore
jojo
jojo•3w ago
it's not meant for backups, don't use zips for backup, worse idea ever, what do you think it's Google Takeout? Use immich-go or rsync/rclone or other backup tools. If you're doing it manually, might as well directly connect your other disk to the server and copy the Library folder and Database backup
Enca
Enca•3w ago
Humm, i think it's better to take off from SSH directly (if you need to export to your local computer)
charliepapa53
charliepapa53•3w ago
@NuKeS did you get anywhere with this? I am also trying to download my 15k photo library because I want to restore the original names which I think download does (the files in my uploads folder have very weird names but downloading them seems to restore the original names) . I want to convert to an external library. Anyway, I select all 15k photos, download the zip, unzip it and I only have about 1k photos. Any ideas?
Mraedis
Mraedis•3w ago
Are you using storage templating? Because that will do what you want.
charliepapa53
charliepapa53•3w ago
No storage templating is off - that was the default when I installed immich. Files in uploads have UUIDs, and the folder structure is hashed (e.g., ab/cd/ef/
Mraedis
Mraedis•3w ago
Like I said, that will do what you want, turn it on 👀 https://immich.app/docs/administration/storage-template/
charliepapa53
charliepapa53•3w ago
Oh great - so I don't have to have it on before I upload? It will re-instate the original names if I switch it on now? Will it also undo the hashed folder structure and move all the files into a flat structure? That will be a good outcome.
Mraedis
Mraedis•3w ago
Everything is saved in the database, if you turn it on now, you'll have to wait for the library to migrate, but then it will all be saved under the structure you specified The default storage template uses filenames, you could use the asset ID as well, but that's explicitly what you don't want 😛
charliepapa53
charliepapa53•3w ago
thanks I'll give it a go

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