I
Immich•3w ago
Kashar

storage space is broken

hello i think the storage space is broken. its say 128KIB of 445.5GIB and its not true, how can i fix it?
No description
19 Replies
Immich
Immich•3w ago
:wave: Hey @Kashar, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mraedis
Mraedis•3w ago
Could we get a compose/env
Kashar
KasharOP•3w ago
I need you to guide me on what to do because I've come this far, but there's a limit to what I know.
Kashar
KasharOP•3w ago
No description
Mraedis
Mraedis•3w ago
You've specified some location to save the photos
Kashar
KasharOP•3w ago
no its save here
Mraedis
Mraedis•3w ago
The "storage space" on the main screen is a bit misleading, because it will simply show the space used of the partition Immich is on, 128KiB is weird though What OS is this? Space reporting is broken on MacOS for instance or Unraid... 🤔
Kashar
KasharOP•3w ago
No description
Kashar
KasharOP•3w ago
i am using windos 11
Mraedis
Mraedis•3w ago
you're running truenas on windows or windows on truenas? 👀
Kashar
KasharOP•3w ago
the immich run on trunas in diffent pc and my pc is win 11
Mraedis
Mraedis•3w ago
Nothing to do with your windows, space reporting is for the device the server runs on I think it only works properly from truenas 25 and onward
Kashar
KasharOP•3w ago
but trunas 25 is in beta, right?
Mraedis
Mraedis•3w ago
¯\_(ツ)_/¯ AFAIK it's because of the funky way the volumes are mounted and have permissions vs eachother
Kashar
KasharOP•3w ago
the space storge work good for you?
Mraedis
Mraedis•3w ago
Yes, I don't use TrueNAS though
Kashar
KasharOP•3w ago
so what are you use?
Mraedis
Mraedis•3w ago
Just simple debian The TrueNAS version is a community project so you might get some help/info over at #truenas
Kashar
KasharOP•3w ago
well, i will try, tnx for tring helping me

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