Upload location for data
The upload folder on my machine is around 58GB and the library is around 500gb, shouldn't the upload folder serve just a temp location until files are processed? I have enabled Storage Templates and run the job to migrate the files.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:How long have you been running immich?
About two years now
Yeah, so there used to be an issue where interrupted uploads would not be cleaned up. Now they are, but prior to about 3 months ago they were not. You can run the storage template job, verify there are no errors then safely remove everything else in upload
Yeah so when I run the storage template job nothing gets logged, does that mean that there are no errors?
Yes. Just make sure you have backups, but you shoudl be able to safely delete everything i n upload now
Cool I think that worked, thanks.
Now I keep getting these WARN and they want go away when I run the migrate job after removing the upload folder content (still have a backup)
[Nest] 253 - 04/17/2025, 2:17:44 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location.
[Nest] 253 - 04/17/2025, 2:17:44 PM LOG [Microservices:ApiKeyService] Attempting to finish incomplete move: /photos/upload/ac760720-8b3d-475f-8f0d-f639c5934864/8a/d3/8ad37e56-b0b6-40f8-98d4-b164b65b0627.jpg.xmp => /photos/library/ac760720-8b3d-475f-8f0d-f639c5934864/2021/2021-05-02/20210502_093433.jpg.xmp
[Nest] 253 - 04/17/2025, 2:17:44 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location.
[Nest] 253 - 04/17/2025, 2:17:50 PM LOG [Microservices:ApiKeyService] Attempting to finish incomplete move: /photos/upload/ac760720-8b3d-475f-8f0d-f639c5934864/30df30ed-fa2c-41bb-ac07-1e85daefc783.MP4 => /photos/library/ac760720-8b3d-475f-8f0d-f639c5934864/2019/2019-06-21/IMG_3007+1.MP4
[Nest] 253 - 04/17/2025, 2:17:50 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location.
[Nest] 253 - 04/17/2025, 2:18:02 PM LOG [Microservices:StorageTemplateService] Finished storage template migration
But those files don't exist on the original upload either