I
Immich2w ago
Tani

Upload location for data

The upload folder on my machine is around 58GB and the library is around 500gb, shouldn't the upload folder serve just a temp location until files are processed? I have enabled Storage Templates and run the job to migrate the files.
7 Replies
Immich
Immich2w ago
:wave: Hey @Tani, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
schuhbacca
schuhbacca2w ago
How long have you been running immich?
Tani
TaniOP2w ago
About two years now
du -sh *
7.8G backups
3.8G encoded-video
533G library
916K profile
64G thumbs
58G upload
du -sh *
7.8G backups
3.8G encoded-video
533G library
916K profile
64G thumbs
58G upload
schuhbacca
schuhbacca2w ago
Yeah, so there used to be an issue where interrupted uploads would not be cleaned up. Now they are, but prior to about 3 months ago they were not. You can run the storage template job, verify there are no errors then safely remove everything else in upload
Tani
TaniOP2w ago
Yeah so when I run the storage template job nothing gets logged, does that mean that there are no errors?
schuhbacca
schuhbacca2w ago
Yes. Just make sure you have backups, but you shoudl be able to safely delete everything i n upload now
Tani
TaniOP2w ago
Cool I think that worked, thanks. Now I keep getting these WARN and they want go away when I run the migrate job after removing the upload folder content (still have a backup) [Nest] 253 - 04/17/2025, 2:17:44 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location. [Nest] 253 - 04/17/2025, 2:17:44 PM LOG [Microservices:ApiKeyService] Attempting to finish incomplete move: /photos/upload/ac760720-8b3d-475f-8f0d-f639c5934864/8a/d3/8ad37e56-b0b6-40f8-98d4-b164b65b0627.jpg.xmp => /photos/library/ac760720-8b3d-475f-8f0d-f639c5934864/2021/2021-05-02/20210502_093433.jpg.xmp [Nest] 253 - 04/17/2025, 2:17:44 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location. [Nest] 253 - 04/17/2025, 2:17:50 PM LOG [Microservices:ApiKeyService] Attempting to finish incomplete move: /photos/upload/ac760720-8b3d-475f-8f0d-f639c5934864/30df30ed-fa2c-41bb-ac07-1e85daefc783.MP4 => /photos/library/ac760720-8b3d-475f-8f0d-f639c5934864/2019/2019-06-21/IMG_3007+1.MP4 [Nest] 253 - 04/17/2025, 2:17:50 PM WARN [Microservices:ApiKeyService] Unable to complete move. File does not exist at either location. [Nest] 253 - 04/17/2025, 2:18:02 PM LOG [Microservices:StorageTemplateService] Finished storage template migration But those files don't exist on the original upload either

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