Upload path doesn't change to my location?
Hi,
So I'm very new to Immich and I'm trying to fix things.
SO I have an SSD memory that I want to upload all my photos and videos inside that, however, when I change the env file like this:
The location where your uploaded files are stored
UPLOAD_LOCATION=/media/server/Backup/Immich
The location where your database files are stored
DB_DATA_LOCATION=./postgres
It still upload files to the Immich default folder. What should I do? What do I do wrong?
6 Replies
:wave: Hey @ashkanr65,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:To give you extra information, in my Ubuntu settings, I asked Ubuntu to skip asking password at the beginning. so, Just an extra information which I don't know if it is related or not!
When I change the upload location, I cannot have access to Immich anymore
This also information about my storage
So as follow up, to whoever, wants to answer me, I could have access the server and external disk by copy all the folder inside the external driver. It works, I could back up my photos and videos, however, as soon as I restart my computer, I got the same error, but this time nothing works, and I don't have access to the Immich again
